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- Tasks: Safeguard a prominent facility while providing exceptional customer service.
- Company: Join Ward Security, a leader in security services across the UK.
- Benefits: Earn £13.85 per hour with perks like gym discounts and a pension scheme.
- Why this job: Be part of a friendly team that values your growth and wellbeing.
- Qualifications: Must have SIA licence and previous experience as a Loading Bay Officer.
- Other info: Enjoy career development opportunities and a supportive work culture.
The predicted salary is between 11 - 16 £ per hour.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now!
We are seeking an experienced and adaptable Loading Bay Officer to safeguard a prominent facility in London. The successful candidate will be an experienced and reliable Loading Bay Officer with a previous background in Security and/or Logistics. Excellent communication skills, an eye for detail, and the ability to multi-task while maintaining a calm and customer-friendly presence are essential.
We require someone who takes pride in delivering exceptional customer service, along with being computer literate.
Role
- Pay Rate: £13.85 per hour
- Shift Pattern: Monday to Friday 08:00 to 15:00
- Location: E14, London
Role Requirements:
- SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Loading Bay Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate – Ability to operate detection systems and emergency equipment
Main Duties:
- Working within a multi-tenanted corporate site dealing with daily operations of the Loading Bay area
- Management of people/vehicle access and egress
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email
- Using X-ray machine and metal detectors to scan for suspicious packages
- Report any issues to the supervisor or duty manager
- Build great working relationships with colleagues and tenants
- Learning the logging and notifying process regarding mail deliveries
- Be flexible working in the Loading Bay and potential security positions for cover
- Respond to emergencies
- Write up incidents to the standard expected by Management
- Carry out ID checks
- Be vigilant to the Health and Safety risks
Who We Are
Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision: “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us?
Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Loading Bay Officer - E14, London employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loading Bay Officer - E14, London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security and logistics sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and security. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! If you have experience with surveillance systems or emergency equipment, be ready to discuss specific examples of how you've used them effectively in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Loading Bay Officer - E14, London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous security or logistics experience in your application. We want to see how your background aligns with the role of Loading Bay Officer, so don’t hold back on those details!
Communicate Clearly: Since excellent communication skills are key for this role, ensure your written application is clear and concise. Use straightforward language and structure your thoughts well – it’ll show us you can communicate effectively!
Customer Service is Key: We’re all about exceptional customer service, so share examples of how you’ve gone above and beyond in past roles. This will help us see your commitment to maintaining a professional demeanour and positive mindset.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ward Security Limited
✨Know Your Stuff
Before the interview, brush up on your security and logistics knowledge. Familiarise yourself with common procedures and regulations related to loading bays. This will show that you’re not just a candidate but someone who understands the role and its responsibilities.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to maintain a professional demeanour.
✨Customer Service is King
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer. Highlighting your commitment to exceptional service will resonate well with the interviewers.
✨Stay Calm Under Pressure
Prepare for situational questions that test your ability to handle challenges. Think about times when you had to stay calm and resourceful during emergencies or unexpected situations. Sharing these experiences will showcase your adaptability and problem-solving skills.
