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- Tasks: Monitor campus security and coordinate incidents in a 24/7 control room.
- Company: Join Ward Security, a leading provider of security services across the UK.
- Benefits: Enjoy gym discounts, cinema tickets, and a supportive Employee Assistance Programme.
- Why this job: Make a real difference in campus safety while developing your career.
- Qualifications: SIA Frontline & CCTV Licence and experience in security roles required.
- Other info: Opportunities for growth through training and a commitment to diversity.
The predicted salary is between 13 - 16 £ per hour.
Pay: £15.50 per hour
Shifts: 4 days / 4 off / 4 nights (42 hours per week)
We are recruiting an experienced and proactive CCTV Operator to support a 24/7 University Control Room. You will act as the central point for campus security, coordinating incidents, supporting the Security Team, and ensuring the safety of students, staff, visitors, and property.
Role Responsibilities
- Deliver and supervise in-house security services across campus
- Coordinate Security staff and ensure adequate resource cover
- Gather and share intelligence affecting University safety
- Support preparation for Martyn’s Law (launch Spring 2027)
- Oversee physical and electronic patrols to deter crime and anti-social behaviour
- Deploy resources effectively and maintain task/event schedules
- Respond quickly to alarms, incidents, and safety concerns
- Operate all control room systems (CCTV, radios, access control, databases)
- Lead incident management from minor issues to critical situations
- Produce accurate incident reports and identify or elevate risks
- Liaise with Police and external agencies when required
- Ensure 24/7 contact and response coverage across all areas
- Monitor contractors and ensure compliance
- Adjust working hours when necessary and complete required training
- Follow all legislation, policies, and instructions from Security Management
- Carry out additional duties as required by the department
Requirements
- Valid SIA Frontline & CCTV Licence (essential)
- At least 1 year experience as a Security Officer or CCTV Operator
- Excellent communication, customer service, and team motivation skills
- Strong personal presentation and professional attitude
- IT literate; able to operate security/emergency systems
- Experience with Microsoft Word, Excel, PowerPoint
- Quick thinker with good problem-solving ability
- Proactive, reliable, and confident dealing with people
- 5-year checkable work history
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision. We look after our people; our people look after our clients. We aim to retain and attract the very best of both.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
CCTV Operator - High Wycombe employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Operator - High Wycombe
✨Tip Number 1
Get to know the company! Research Ward Security and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit for their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to CCTV operations and security management. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace CCTV Operator - High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a CCTV Operator or Security Officer. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your proactive approach and any specific experiences that relate to campus security.
Show Off Your Communication Skills: As a CCTV Operator, communication is key! In your application, highlight examples of how you've effectively communicated in past roles, especially in high-pressure situations. We love a quick thinker!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the perks we offer, like gym discounts and our Employee Assistance Programme!
How to prepare for a job interview at Ward Security Limited
✨Know Your Stuff
Make sure you’re familiar with the role of a CCTV Operator and the specific responsibilities mentioned in the job description. Brush up on your knowledge of CCTV systems, incident management, and how to coordinate security staff effectively.
✨Showcase Your Experience
Prepare to discuss your previous experience as a Security Officer or CCTV Operator. Be ready to share specific examples of how you've handled incidents, coordinated with teams, and ensured safety in past roles.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think about how you would communicate with both your team and external agencies, and be prepared to showcase your customer service skills during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could include inquiries about the training programmes available, the team dynamics, or how the company supports its employees' wellbeing. It shows you're genuinely interested in the role and the company culture.
