At a Glance
- Tasks: Provide top-notch security and customer service while maintaining a safe environment.
- Company: Join Ward Security, a diverse and inclusive workplace that values every individual.
- Benefits: Enjoy competitive pay, SIA licensing support, gym discounts, and career development opportunities.
- Why this job: Make a real difference in safety while developing your skills in a dynamic role.
- Qualifications: Must have a valid SIA licence and excellent communication skills.
- Other info: Flexible shift pattern with opportunities for progression and training.
The predicted salary is between 28000 - 30000 £ per year.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour and excellent personal presentation.
Pay Rate: £13.45 per hour
Shift Pattern: 4 on 4 off (2 days, 2 nights)
Location: Guildford, GU1
Role Requirements:
- Door Supervisor SIA licence and CCTV Licence
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
- Additional benefits via our ReWard membership
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Main Duties:
- Act as a point of contact and information centre to staff and visitors
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets
- Investigate and take the appropriate lawful action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels – verbally, written, phone and by security radios
- Effective operation of all pass systems relevant to an assignment
- Lawful searches of vehicles and persons in accordance with instructions issued
- Practical working knowledge of all current and applicable firefighting equipment
- Sound working knowledge of health and safety instructions pertaining to assigned duties
- The ability to operate basic switchboard equipment effectively
Must Haves:
- Valid SIA licence
- Excellent customer service and communication skills
- High level of self-presentation
- IT literate - Ability to operate detecting systems and emergency equipment
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Officer - Guildford, GU1 employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Guildford, GU1
✨Tip Number 1
Network like a pro! Reach out to your connections in the security sector and let them know you're on the hunt for a Security Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security scenarios. Think about how you'd handle various situations, like dealing with trespassers or responding to incidents. This will help you showcase your quick thinking and problem-solving skills!
✨Tip Number 3
Dress to impress! Since personal presentation is key in this role, make sure you look polished and professional for any interviews or networking events. It shows you take the role seriously and are ready to represent the company well.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to explore all the benefits we offer, like training and development opportunities.
We think you need these skills to ace Security Officer - Guildford, GU1
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing exceptional customer service. We want to see how you've gone above and beyond to help others, so share specific examples that showcase your skills!
Keep It Professional: Your application should reflect the professional demeanour we value. Use clear and concise language, and ensure your presentation is polished. Remember, first impressions count!
Demonstrate Your IT Proficiency: Since you'll be working with various IT systems, it's crucial to mention any relevant experience you have. Let us know about the tools you've used and how comfortable you are with technology.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Ward Security Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of security protocols and customer service best practices. Familiarise yourself with the specific duties mentioned in the job description, like conducting foot patrols and handling incidents. This will show that you're not just interested in the role but also prepared for it.
✨Dress to Impress
Since maintaining a professional appearance is key for this role, ensure you dress smartly for the interview. A polished look reflects your understanding of the importance of self-presentation in the security sector. Think about how you would present yourself on the job and mirror that in your outfit.
✨Practice Your Communication Skills
Given the emphasis on excellent communication skills, practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions, especially those related to customer service scenarios or conflict resolution. This will help you convey your experience effectively during the interview.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples where you've had to think on your feet or resolve issues quickly. The ability to handle unexpected situations is crucial in security roles, so highlight any relevant experiences that demonstrate your quick thinking and problem-solving abilities.