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- Tasks: Ensure safety and security while providing a welcoming front-of-house experience.
- Company: Join a dynamic team in a professional environment in London.
- Benefits: Earn £14.80 per hour with great perks like a pension and training opportunities.
- Other info: Enjoy a supportive workplace that values diversity and career growth.
- Why this job: Make a real difference by ensuring safety and supporting visitors every day.
- Qualifications: Customer service skills and SIA licence required; experience preferred.
The predicted salary is between 30784 - 30784 £ per year.
We are looking for a professional and dependable Front of House Security Officer to join our team in London. In this role, you will be responsible for ensuring the safety and security of our clients, visitors, and staff while delivering a welcoming and professional front‑of‑house experience.
Closest Tube Station: Monument
Pay rate: £14.80 per hour
Shift Pattern: Monday - Friday 07:00 - 19:00
Location: London EC3V 0BG
Responsibilities
- Able to carry out regular patrols.
- Quick learner with the ability to adapt.
- Comfortable standing for long periods.
- Responsible for opening and closing the building and terraces.
- Capable of working effectively under pressure.
- Able to de‑escalate situations, including incidents involving young people and anti‑social behaviour.
- Provide First Aid assistance when required.
- Able to interact with stakeholders and tenants.
- Prepared to respond to any incidents that may occur (full training will be provided on site).
Qualifications
- Good customer service and communication skills.
- Experience within a similar position is preferred.
- 5‑year checkable work history.
- Security SIA licence essential.
- Confident, well‑presented, and customer‑focused with excellent communication skills.
- Proactive, positive attitude.
Benefits
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
We are an equal‑opportunity employer and are committed to providing equal opportunities to all employees and applicants. We strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members and recognise that diversity enriches our organisation and contributes to our success.
Front of House Officer - London - EC3V employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Officer - London - EC3V
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your customer service skills and how you handle pressure, as these are key for a Front of House role.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house position. Make sure you look professional and well-presented when you go for interviews or networking events.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your interest in joining our team directly. Don’t miss out!
We think you need these skills to ace Front of House Officer - London - EC3V
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and help us get a feel for how you'd fit into our team.
Tailor Your Application: Make sure to tailor your application to the Front of House Security Officer role. Highlight your relevant experience and skills, especially those related to customer service and security. This shows us that you understand what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role – we want to know why you're the one for us!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Ward Security Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Front of House Security Officer. Familiarise yourself with the key tasks like conducting patrols, handling incidents, and providing First Aid. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position requires excellent communication and customer service skills, prepare examples from your past experiences where you've successfully interacted with clients or de-escalated difficult situations. This will demonstrate your ability to create a welcoming environment while maintaining security.
✨Dress to Impress
As a Front of House Security Officer, you'll be the first point of contact for visitors. Dress professionally for your interview to reflect the image you want to project. A well-presented appearance can make a strong first impression and show that you take the role seriously.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with anti-social behaviour or responding to emergencies. Think through potential scenarios and how you would approach them, highlighting your problem-solving skills and ability to stay calm under pressure.