At a Glance
- Tasks: Be the first point of contact, ensuring safety and exceptional customer service.
- Company: Join a prestigious security team in Manchester with a focus on inclusivity.
- Benefits: Enjoy a competitive pay rate, pension scheme, and 24/7 support.
- Other info: Flexible shift pattern with opportunities for career growth.
- Why this job: Make a difference by ensuring safety while interacting with diverse visitors.
- Qualifications: Must have valid SIA and CCTV licences, plus great communication skills.
The predicted salary is between 14.91 - 14.91 £ per hour.
We are seeking a Front of House Security Officer to join our prestigious site in Manchester. The ideal candidate will possess exceptional customer service skills, be well‑spoken and well‑presented, and demonstrate the ability to work independently and proactively. Fluency in clear English, excellent timekeeping skills, and computer literacy are essential.
Position: Front of House Security Officer
Pay rate: £14.91 per hour
Location: Manchester
Shift Pattern: 4 on 4 off 42 Hours Per Week 07:00 - 19:00
Benefits include:
- Company Pension scheme
- Life Assurance benefits
- Access to 24/7 free Employee Assistance programme
- Cycle to work salary sacrifice scheme
- Plus, additional benefits we offer via our ReWard membership.
Main Duties:
- The administration of all other aspects involved in access control to a defined level.
- Act as a first point of contact for greeting visitors entering.
- Clear communication and organisational skills.
- Exceptional customer service.
- Assist with deliveries and post by contacting relevant tenants to advise.
- Assist contractors with signing in/out.
- Issue access cards to contractors and visitors.
- Respond to email and telephone requests relating to any issues in a timely manner.
- Report any security issues to the onsite security supervisor.
- Comply with and operate site security instructions and policies.
- Comply with and operate site emergency and Health & Safety procedures; respond as necessary to emergencies, including assistance to the emergency services in the event of fire or bomb threats.
Must Have:
- Valid SIA licence and CCTV Licence.
- Proven work experience as a Receptionist, Front of the House Officer, or similar role (minimum 1 year).
- Excellent customer service and communication skills.
- Professional attitude and appearance.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
FOH Security Officer - Manchester - M3 5EN employer: Ward Security Limited
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in the heart of Manchester. Our Front of House Security Officers enjoy competitive pay, comprehensive benefits including a company pension scheme and 24/7 employee assistance, as well as opportunities for personal and professional growth. Join us to be part of a team that values your contributions and fosters a culture of respect and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Security Officer - Manchester - M3 5EN
✨Join Security Community Events
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✨Directly Apply to Ward Security Limited
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We think you need these skills to ace FOH Security Officer - Manchester - M3 5EN
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Ward Security Limited. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Ward Security Limited.
How to prepare for a job interview at Ward Security Limited
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Ward Security Limited.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Ward Security Limited.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Ward Security Limited.
