Elite Contract Support Officer - Feltham

Elite Contract Support Officer - Feltham

Full-Time 14 - 14 £ / hour (est.) No working from home possible
Ward Security Limited

At a Glance

  • Tasks: Provide exceptional customer service and maintain a secure environment.
  • Company: Join Ward Security, a leader in providing security solutions across the UK.
  • Benefits: Enjoy competitive pay, SIA licensing support, and discounts on gym memberships and retail.
  • Other info: Opportunities for career growth and a commitment to diversity and inclusion.
  • Why this job: Make a real difference while developing your skills in a supportive team.
  • Qualifications: Must have SIA licence, driving licence, and strong communication skills.

The predicted salary is between 14 - 14 £ per hour.

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.

Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

  • Role Requirements:
  • SIA License and manual driving licence

Benefits include:

  • Financial support for SIA Licensing and renewal
  • Cycle to work salary sacrifice scheme
  • Company Pension scheme
  • Life Assurance benefits
  • Progression, training, and development opportunities
  • Additional benefits via our ReWard membership
  • Discounted gym membership
  • Discounts at major retailers and travel suppliers
  • Restaurant and Supermarket vouchers
  • Cinema tickets
  • Access to 24/7 free Employee Assistance programme

Main Duties:

  • Act as a point of contact and information centre for staff, visitors, and tenants.
  • Maintain professionalism in all interactions.
  • Adhere to all instructions, written and verbal.
  • Control access points, allowing or denying entry to visitors.
  • Conduct regular patrols to deter threats to client property and assets.
  • Investigate incidents and take appropriate lawful action as per corporate policy.
  • Complete daily reports with detailed information, observations, and surveillance footage.
  • Demonstrate excellent communication skills across all platforms, including verbal, written, and via security radios.

Must haves:

  • Valid Frontline SIA licence
  • UK manual driving licence
  • Minimum 1 year of proven work experience as a Corporate Security Officer
  • Excellent customer service and communication skills
  • Exemplary standards of personal presentation
  • IT literate with the ability to operate detecting systems and emergency equipment
  • Quick thinking and problem-solving skills
  • Positive attitude towards people and challenges
  • Must be available 7 days a week

Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally, we seek the best talent to uphold our vision: “We look after our people; our people look after our clients.”

We strongly believe in growing our own talent to uphold our vision and provide opportunities through our in-house Training Academy, Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, and an inclusive culture recognised in our Diversity Champion & International Inclusion Awards.

We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.

Elite Contract Support Officer - Feltham employer: Ward Security Limited

Ward Security Limited is an excellent employer, offering a supportive and inclusive work culture that values the contributions of each team member. With competitive pay and benefits such as uniform provision and mental health support, employees can thrive both personally and professionally in Nuneaton. The company also prioritises employee growth through initiatives like the SIA licensing scheme, making it a rewarding place to build a career in security.

Ward Security Limited

Contact Details:

Ward Security Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Elite Contract Support Officer - Feltham

Join Security Community Events

Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Elite Contract Support Officer - Feltham. Plus, you can showcase your passion and familiarity with the latest trends!

Connect with Industry Experts

Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Ward Security Limited. Don’t hesitate to reach out and ask for insights or informational interviews!

Polish Your Online Presence

Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Elite Contract Support Officer - Feltham candidates.

Directly Apply to Ward Security Limited

Don’t forget to apply for the Elite Contract Support Officer - Feltham role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Ward Security Limited.

We think you need these skills to ace Elite Contract Support Officer - Feltham

SIA Licence
Customer Service Skills
Communication Skills
IT Literacy
Problem-Solving Skills
Multitasking
Professional Presentation

Some tips for your application 🫡

Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.

Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.

Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Ward Security Limited. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.

Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Ward Security Limited.

How to prepare for a job interview at Ward Security Limited

Know Your Security Protocols

In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Ward Security Limited.

Demonstrate Situational Awareness

Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.

Emphasise Teamwork & Communication

Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Ward Security Limited.

Prepare for Behavioural Questions

You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Ward Security Limited.