At a Glance
- Tasks: Lead security operations, manage teams, and ensure safety at a prominent London facility.
- Company: Join Ward Security, a leader in providing top-notch security services across the UK.
- Benefits: Enjoy competitive pay, SIA licensing support, gym discounts, and a strong focus on wellbeing.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real difference in safety while developing your career in a supportive environment.
- Qualifications: Experience in corporate security management and excellent communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Security professional with strong leadership skills and outstanding communication abilities? Do you excel at building strong client relationships, managing teams, and staying composed under pressure? We are seeking an experienced and adaptable Duty Security Manager to manage a prominent facility in London N1. You will enforce security and ensure the well-being and protection of our clients’ staff, tenants and guests. Excellent communication skills and a passion for delivering exceptional customer service are key for this position. You should have a robust background in the security sector, proficiency with IT systems, the ability to multitask, and a professional and polished demeanour alongside excellent personal presentation.
If this sounds like you, and you’re ready to take the next step in your career, then apply now.
Position
- Pay rate: £17.49 per hour
- Shift Pattern: 4 on / 4 off, days and nights, 12-hour shifts
- Location: London N1
Benefits
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
- Additional benefits via ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Main Duties
- Act as the main point of contact for all security, fire, and health & safety matters, ensuring smooth daily operations.
- Respond professionally to emergencies, fire alarms, medical incidents, and crises while following established escalation procedures.
- Provide leadership, coaching, training, welfare checks, appraisals, and ensure all officers are fully competent and presentable.
- Carry out routine checks of all security posts, control rooms, emergency exits, and critical areas to ensure safety standards are met.
- Deliver a proactive, friendly, and efficient service to tenants, visitors, the management team, and the public.
- Write clear, detailed reports on incidents, investigations, faults, and daily operations. Ensure timely and professional communication.
- Monitor contractors, enforce permits and H&S rules, manage access control, CCTV, keys, radios, and all life safety systems.
- Actively oversee access control, CCTV, alarms, and fire panels, ensuring any faults or anomalies are reported and resolved.
- Work collaboratively with all onsite departments to ensure compliance with procedures and smooth delivery operations.
- Take responsibility for operational decisions when senior management is unavailable, ensuring continuity of service.
Requirements
- DS & CCTV license required
- Must have experience and skills
- Valid CCTV License
- Minimum 2 years of corporate managerial security experience
- A profound comprehension of premium customer service standards within a five-star setting.
- Outstanding communication skills fostering seamless interactions.
- Expansive knowledge of best-practice security standards and protocols
- An unwavering commitment to maintaining ethical practices and integrity.
- IT literate to an advanced level with the ability to work competently in multiple system applications.
About Ward Security
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
Equality and Diversity
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Duty Security Manager - London employer: Ward Security Limited
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. Our Duty Security Manager role in London N1 not only provides competitive pay and comprehensive benefits, including financial support for SIA licensing and a robust pension scheme, but also fosters growth through our in-house Training Academy and Leadership Development Programme. Join us to be part of a team that values your contributions and invests in your future while ensuring the safety and satisfaction of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Security Manager - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for a Duty Security Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security management. Think about scenarios where you've demonstrated leadership, handled emergencies, or provided exceptional customer service. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your skills! Bring along any relevant certifications or training documents to your interviews. This not only highlights your qualifications but also shows your commitment to professional development in the security sector.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Ward Security.
We think you need these skills to ace Duty Security Manager - London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in security management. We want to see how your skills align with the role of Duty Security Manager, so don’t hold back on showcasing your leadership and communication abilities!
Showcase Your Customer Service Skills:Since this role emphasises exceptional customer service, include examples of how you've delivered top-notch service in previous positions. We love to see candidates who can blend security expertise with a friendly approach!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your information logically. We appreciate well-organised applications that make it easy for us to see your qualifications at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ward Security Limited
✨Know Your Security Standards
Make sure you brush up on the latest security protocols and best practices. Being able to discuss these confidently will show that you’re not just experienced but also up-to-date with industry standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure situations. Highlight your coaching and training experiences, as well as how you’ve maintained team morale during challenging times.
✨Demonstrate Excellent Communication
Practice articulating your thoughts clearly and professionally. Since communication is key in this role, consider role-playing common scenarios you might face, such as responding to emergencies or interacting with clients.
✨Dress the Part
First impressions matter! Ensure you present yourself in a polished and professional manner. This not only reflects your personal brand but also aligns with the high standards expected in a five-star setting.
