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- Tasks: Provide top-notch customer service and maintain security at a key London facility.
- Company: Join Ward Security, a leading provider of security solutions across the UK.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a company pension scheme.
- Why this job: Be part of a friendly team that values growth, inclusivity, and employee wellbeing.
- Qualifications: Must have a valid SIA license and at least one year of security experience.
- Other info: Opportunities for training and career progression available.
Dedicated Contract Support Officer – EC2M, London
Be among the first applicants.
Ward Security Limited
London
Be among the first applicants.
Dedicated Contract Support Officer – EC2M, London
London, UK
Job Description
Posted Friday 11 July 2025 at 00:00
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
…Apply now!
We are seeking an experienced and adaptable Dedicated Contract Support Officer to safeguard a prominent facility in London.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.
Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role : Dedicated Contract Support Officer Pay Rate: £13.95 per hour Shift Pattern: Various Location : EC2M , London . Role Requirements: SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership :
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid Frontline SIA license
- Proven work experience as a Cooperate Security Officer -min 1 year
- Good customer service and communication skills
- High level of self-presentation
- Basic IT skills
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Main Duties:
- Act as a point of contact and information center to staff and visitors and tenants
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
- Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels – verbally, written, phone and by security radios
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
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Dedicated Contract Support Officer - EC2M, London employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dedicated Contract Support Officer - EC2M, London
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the role. Understanding the nuances of security operations in a corporate environment will help you stand out during interviews.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've handled challenging situations in the past. This will showcase your ability to maintain professionalism under pressure, which is crucial for this role.
✨Tip Number 3
Network with current or former employees of Ward Security on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Stay updated on the latest trends and technologies in the security sector. Being knowledgeable about advancements in security systems and practices can give you an edge over other candidates.
We think you need these skills to ace Dedicated Contract Support Officer - EC2M, London
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous security experience in your application. Detail specific roles and responsibilities that align with the job description, particularly focusing on customer service and communication skills.
Showcase Your Skills: Clearly outline your IT proficiency, multitasking abilities, and problem-solving skills. Use examples from past experiences to demonstrate how you have successfully managed challenges in a professional setting.
Professional Presentation: Since personal presentation is crucial for this role, ensure your CV and cover letter are well-formatted and free of errors. Consider using a professional tone while still being approachable in your writing.
Tailor Your Application: Customise your application to reflect the values and mission of Ward Security. Mention your alignment with their commitment to diversity and inclusion, as well as your enthusiasm for contributing to a positive workplace culture.
How to prepare for a job interview at Ward Security Limited
✨Showcase Your Security Experience
Make sure to highlight your previous security experience during the interview. Be prepared to discuss specific situations where you successfully managed security challenges, as this will demonstrate your capability and reliability in the role.
✨Emphasise Communication Skills
Since excellent communication is crucial for this position, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with colleagues and customers in past roles, especially in high-pressure situations.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you had to think on your feet or resolve conflicts. Sharing these experiences will show that you can handle unexpected challenges while maintaining a professional demeanour.
✨Dress Professionally
First impressions matter! Ensure you present yourself well by dressing appropriately for the interview. A polished appearance reflects your understanding of the importance of self-presentation in a security role.
