Dedicated Contract Support Officer - Canary Wharf - London

Dedicated Contract Support Officer - Canary Wharf - London

Full-Time 30000 - 40000 € / year (est.) No home office possible
Ward Security Limited

At a Glance

  • Tasks: Ensure safety and provide top-notch customer service at a prominent facility.
  • Company: Join Ward Security, a company that values diversity and inclusion.
  • Benefits: Enjoy SIA licensing support, gym discounts, and career development opportunities.
  • Other info: Great opportunity for growth in a supportive workplace.
  • Why this job: Make a real difference while developing your skills in a dynamic environment.
  • Qualifications: Must have a valid SIA license and strong communication skills.

The predicted salary is between 30000 - 40000 € per year.

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

We are seeking an experienced and adaptable Dedicated Contract Support Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.

Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

Benefits include:
  • Financial support for SIA Licensing and renewal
  • Cycle to work salary sacrifice scheme
  • Company Pension scheme
  • Life Assurance benefits
  • Progression, training, and development opportunities
  • Additional benefits we offer via our ReWard membership:
    • Discounted gym membership
    • Discounts at major retailers and travel suppliers
    • Restaurant and Supermarket vouchers
    • Cinema tickets
    • Access to 24/7 free Employee Assistance programme
Must have:
  • Valid Frontline SIA license
  • Proven work experience as a Cooperate Security Officer - min 1 year
  • Good customer service and communication skills
  • High level of self-presentation
  • Basic IT skills
  • Quick thinking and problem-solving skills
  • A positive attitude to dealing with people and taking on challenges
Main Duties:
  • Act as a point of contact and information centre to staff and visitors and tenants
  • Always conduct yourself in a professional manner
  • Ensure all instructions, both written and verbal are adhered to
  • Guard access points, permitting or refusing entry, restraining trespassers
  • Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
  • Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
  • Complete daily reports, including relevant information, observations, surveillance footage, and signatures
  • Excellent communication skills to all levels – verbally, written, phone and by security radios

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Dedicated Contract Support Officer - Canary Wharf - London employer: Ward Security Limited

At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and individual contributions. Located in the vibrant Canary Wharf area, our Dedicated Contract Support Officers benefit from comprehensive training and development opportunities, alongside a competitive benefits package that includes financial support for SIA licensing, a company pension scheme, and access to exclusive discounts through our ReWard membership. Join us to be part of a team that prioritises professional growth and fosters a positive environment where every challenge is met with a proactive mindset.

Ward Security Limited

Contact Detail:

Ward Security Limited Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Dedicated Contract Support Officer - Canary Wharf - London

Tip Number 1

Network like a pro! Reach out to your connections in the security sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions related to security roles. Think about scenarios where you've demonstrated excellent customer service or problem-solving skills, and be ready to share those stories!

Tip Number 3

Show off your personality! When you get the chance to meet potential employers, let your positive attitude shine through. Remember, they’re looking for someone who can handle challenges with a smile.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Dedicated Contract Support Officer - Canary Wharf - London

Security Experience
Excellent Communication Skills
Customer Service
Professional Demeanour
IT Proficiency
Multitasking
Self-Presentation

Some tips for your application 🫡

Show Off Your Security Experience:Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges in the past and what skills you bring to the table, especially in customer service and communication.

Keep It Professional:Since this role is all about maintaining a professional demeanour, ensure your application reflects that. Use clear language, check for typos, and present yourself as polished and ready for the job.

Be Specific About Your Skills:When listing your skills, be specific! Mention your IT proficiency, problem-solving abilities, and any relevant certifications like your Frontline SIA license. We love seeing candidates who know exactly what they bring to the role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Ward Security Limited

Know Your Security Basics

Brush up on your security knowledge and protocols. Be ready to discuss your previous experience as a Corporate Security Officer, focusing on specific situations where you demonstrated quick thinking and problem-solving skills.

Showcase Your Communication Skills

Prepare to demonstrate your excellent communication abilities. Think of examples where you effectively communicated with staff and visitors, especially in challenging situations. Practise articulating your thoughts clearly and confidently.

Dress to Impress

Since personal presentation is key for this role, make sure you dress professionally for the interview. A polished appearance not only reflects your understanding of the job requirements but also shows respect for the interview process.

Emphasise Customer Service

Be ready to discuss how you provide exceptional customer service. Prepare anecdotes that highlight your ability to maintain a positive attitude while dealing with various challenges, ensuring that you align with the company's values.