Dedicated Contract Support Officer (Birmingham) - B3 3AX

Are you looking to gain more experience within the security industry? Are you an experienced relief security officer who is looking for a new challenge and would like the opportunity to apply your skills and experience at our amazing site in Birmingham, as a Dedicated Support Officer? Apply now!

We are currently seeking a dedicated and reliable Contract Support Officer to join our team in Birmingham. As a Contract Support Officer, you will be responsible for maintaining a safe and secure environment for our clients and employees. Your primary role will be to monitor, patrol assigned areas, respond to incidents, and ensure the overall security of the premises.

Job Objectives:

• To provide the security measures necessary for the safeguarding of the property and people within the Development.
• To protect the premises from possible unauthorised entry by use of force or illegal instruments whereby a loss of goods may result in subsequent damage to the client's business.
• To ensure effective security of the assigned patrol locations against damage by fire, water, theft or vandalism.
• To detect, where possible, those responsible for losses or malicious damage to the client's property.
• To ensure that all persons wishing to enter the premises are fully identified as belonging to either the authorised client's personnel or visitors whom the client management can verify.
• To ensure that all reasonable instructions the client issues are implicitly and swiftly acknowledged.
• To provide a robust and efficient emergency response system to any emergency within the Paradise development.

Security Officer Duties:

• To help staff and visitors.
• Protect the premises, property and personnel from theft, damage and violence.
• Patrol the site and buildings to prevent fire, flood, theft and damage.
• Search premises and people as instructed.
• Provide access to cleaners and maintenance staff as instructed.
• Provide staff to assist, as directed, in support of programmes, corporate events and functions.
• Checking and validating all staff, visitors and contractors passes.
• Issue and log keys; ensure their security and safe return after use.
• Operating, monitoring and responding to installed security and safety systems including CCTV, access control, intruder and fire alarms.
• Maintaining a log of occurrences.
• Production of incident reports.
• Direct and assist visitors.
• Locking and unlocking of offices as necessary.
• Checking of firefighting equipment.
• Monitoring and overseeing the effective performance of security equipment.
• Comply with and operate site security instructions and policies.
• Comply with and operate site emergency and Health & Safety procedures; respond as necessary to emergencies, including assistance to the emergency services in the event of fire/bomb threats.

Experience Required:

• Security: 1 year.

Licence/Certification Required:

• SIA Licence (DS or SG).
• CCTV Licence (preferred, not essential).

Please note we can only accept applications from candidates that hold an SIA Licence.

Who We Are:

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

Why Work For Us?

We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”. Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.