Elite Contract Support Officer - Croydon

Elite Contract Support Officer - Croydon

Croydon Full-Time 26400 - 30400 £ / year (est.) No working from home possible
Ward Security Limited

At a Glance

  • Tasks: Provide exceptional customer service and maintain a secure environment in Croydon.
  • Company: Join Ward Security, a company that values diversity and inclusivity.
  • Benefits: Enjoy competitive pay, SIA licensing support, gym discounts, and career development opportunities.
  • Other info: Flexible shifts available, with opportunities for progression and training.
  • Why this job: Make a real difference while developing your skills in a dynamic security role.
  • Qualifications: Must have a valid SIA licence and excellent communication skills.

The predicted salary is between 26400 - 30400 £ per year.

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.

Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

Role Requirements:
  • SIA License and manual driving licence
Key Responsibilities:
  • Act as a point of contact and information centre for staff, visitors, and tenants.
  • Maintain professionalism in all interactions.
  • Adhere to all instructions, written and verbal.
  • Control access points, allowing or denying entry to visitors.
  • Conduct regular patrols to deter threats to client property and assets.
  • Investigate incidents and take appropriate lawful action as per corporate policy.
  • Complete daily reports with detailed information, observations, and surveillance footage.
  • Demonstrate excellent communication skills across all platforms, including verbal, written, and via security radios.
Must Haves:
  • Valid Frontline SIA licence
  • UK manual driving licence
  • Minimum 1 year of proven work experience as a Corporate Security Officer
  • Excellent customer service and communication skills
  • Exemplary standards of personal presentation
  • IT literate with the ability to operate detecting systems and emergency equipment
  • Quick thinking and problem‑solving skills
  • Positive attitude towards people and challenges
  • Must be available 7 days a week
Benefits:
  • Financial support for SIA Licensing and renewal
  • Cycle to work salary sacrifice scheme
  • Company Pension scheme
  • Life Assurance benefits
  • Progression, training, and development opportunities
  • Discounted gym membership
  • Discounts at major retailers and travel suppliers
  • Restaurant and Supermarket vouchers
  • Cinema tickets
  • Access to 24/7 free Employee Assistance programme

Equal Opportunity Statement: At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal‑opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Elite Contract Support Officer - Croydon employer: Ward Security Limited

Ward Security Limited is an excellent employer, offering a supportive and inclusive work culture that values the contributions of each team member. With competitive pay and benefits such as uniform provision and mental health support, employees can thrive both personally and professionally in Nuneaton. The company also prioritises employee growth through initiatives like the SIA licensing scheme, making it a rewarding place to build a career in security.

Ward Security Limited

Contact Details:

Ward Security Limited Recruitment Team

We think you need these skills to ace Elite Contract Support Officer - Croydon

Customer Service
Communication Skills
Professional Presentation
IT Proficiency
Multitasking
SIA Licence
Manual Driving Licence