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- Tasks: Safeguard prestigious sites while providing top-notch customer service and maintaining security.
- Company: Ward Security delivers comprehensive security solutions across the UK with a focus on people and client care.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, cinema tickets, and a robust pension scheme.
- Why this job: Join a friendly team that values growth, inclusivity, and offers real career development opportunities.
- Qualifications: Must have a valid Frontline SIA license and at least one year of corporate security experience.
- Other info: Flexible availability is required, and we celebrate diversity in our workplace.
The predicted salary is between 30000 - 42000 £ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Security Officer to safeguard multiple prestige sites in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security.
You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
- Additional benefits via our ReWard membership: Discounted gym membership, Discounts at major retailers and travel suppliers, Restaurant and Supermarket vouchers, Cinema tickets, Access to 24/7 free Employee Assistance programme
Main Duties:
- Act as a point of contact and information center for staff, visitors, and tenants.
- Maintain professionalism in all interactions.
- Adhere to all instructions, written and verbal.
- Control access points, allowing or denying entry to visitors.
- Conduct regular patrols to deter threats to client property and assets.
- Investigate incidents and take appropriate lawful action as per corporate policy.
- Complete daily reports with detailed information, observations, and surveillance footage.
- Demonstrate excellent communication skills across all platforms, including verbal, written, and via security radios.
Must haves:
- Valid Frontline SIA license
- Minimum 1 year of proven work experience as a Corporate Security Officer
- Excellent customer service and communication skills
- Exemplary standards of personal presentation
- IT literate with the ability to operate detecting systems and emergency equipment
- Quick thinking and problem-solving skills
- Positive attitude towards people and challenges
- Must ideally be available 7 days a week
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally, we seek the best talent to uphold our vision: “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us?
Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Contract Support Officer - London employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Officer - London
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the role. Understanding the nuances of security operations in a corporate environment will help you stand out during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. This will demonstrate your ability to maintain professionalism and a positive attitude under pressure.
✨Tip Number 3
Network with current or former employees of Ward Security on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Be prepared to discuss your IT skills in detail, especially regarding security systems and emergency equipment. Highlight any relevant experience you have with technology in security settings to show you're well-equipped for the role.
We think you need these skills to ace Contract Support Officer - London
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous security experience in your application. Detail specific roles and responsibilities that align with the job description, particularly those involving customer service and communication skills.
Showcase Communication Skills: Since excellent communication is essential for this role, provide examples of how you've effectively communicated in past positions. This could include handling emergencies, providing information, or interacting with clients and colleagues.
Demonstrate IT Proficiency: Mention your familiarity with IT systems and any relevant technology you have used in previous security roles. Highlight your ability to operate detecting systems and emergency equipment, as this is a key requirement.
Maintain Professional Presentation: Given the emphasis on personal presentation, ensure your CV and cover letter reflect a polished and professional image. Use clear formatting and a professional tone throughout your application materials.
How to prepare for a job interview at Ward Security Limited
✨Showcase Your Security Experience
Be prepared to discuss your previous roles in the security sector. Highlight specific situations where you demonstrated your ability to handle challenges, maintain safety, and provide excellent customer service.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Use examples from past experiences where effective communication made a difference, whether in verbal or written form.
✨Exude Professionalism
Dress appropriately and maintain a polished appearance for the interview. Your personal presentation should reflect the high standards expected in the role, as first impressions matter significantly in security positions.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Prepare for hypothetical scenarios related to security incidents and how you would respond, showcasing your quick thinking and positive attitude.
