At a Glance
- Tasks: Provide exceptional security service and support to staff, visitors, and tenants.
- Company: Join Ward Security, a leader in professional security services.
- Benefits: Competitive pay, SIA licensing support, pension scheme, and discounts on gym and retail.
- Other info: Inclusive workplace that values diversity and offers career progression opportunities.
- Why this job: Make a real difference in safety while developing your skills in a dynamic environment.
- Qualifications: Valid SIA licence, strong communication skills, and a positive attitude.
The predicted salary is between 13.7 - 13.7 £ per hour.
Are you an experienced Contract Support Officer looking for your next professional opportunity? If you take pride in delivering exceptional service, have the skills to excel, and are ready to embrace new challenges, we would love to hear from you!
Ward Security is seeking a skilled and professional individual to join our team at our site in Birmingham. The ideal candidate will possess a wide range of skills and experience necessary to deliver an effective, efficient, and professional security service that meets the needs of the client and ensures the safety of people, property, and assets.
Act as a key point of contact for staff, visitors, and tenants, the candidate will be expected to communicate effectively at all levels, both verbally and in writing, while always conducting in a professional manner.
Pay rate: £13.70 per hour
Shift Pattern: Days, Nights, Weekends – Working as and when the site needs you!
Location: Birmingham, B37
Role Requirements:
- Valid SIA licence
- CCTV Licence
- Full Clean UK Driving Licence
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
- Additional benefits via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Main Duties:
- Act as a point of contact and information center to staff and visitors and tenants
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets
- Investigate and take the appropriate lawful action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels – verbally, written, phone and by security radios
Must have:
- Valid Frontline SIA license
- Proven work experience as a Security Officer
- Excellent customer service and communication skills
- High level of self‑presentation
- IT literate – Ability to operate detecting systems and emergency equipment
- Quick thinking and problem‑solving skills
- A positive attitude to dealing with people and taking on challenges
We strongly believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal‑opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Contract Support Officer - Birmingham - B37 employer: Ward Security Limited
Ward Security Limited is an excellent employer, offering a supportive and inclusive work culture that values the contributions of each team member. With competitive pay and benefits such as uniform provision and mental health support, employees can thrive both personally and professionally in Nuneaton. The company also prioritises employee growth through initiatives like the SIA licensing scheme, making it a rewarding place to build a career in security.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support Officer - Birmingham - B37
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Contract Support Officer - Birmingham - B37. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Ward Security Limited. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Ward Security Limited
Don’t forget to apply for the Contract Support Officer - Birmingham - B37 role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Ward Security Limited.
We think you need these skills to ace Contract Support Officer - Birmingham - B37
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Ward Security Limited. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Ward Security Limited.
How to prepare for a job interview at Ward Security Limited
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Ward Security Limited.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Ward Security Limited.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Ward Security Limited.
