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- Tasks: Monitor CCTV and ensure the safety of staff and property in Birmingham.
- Company: Join Ward Security, a leading provider of security solutions across the UK.
- Benefits: Enjoy competitive pay, SIA licensing support, gym discounts, and career development opportunities.
- Other info: Diverse and inclusive workplace with a strong focus on employee wellbeing.
- Why this job: Be part of a friendly team that values your growth and wellbeing.
- Qualifications: Must have a valid SIA and CCTV licence, plus excellent communication skills.
Role
CCTV Controller
Location
Birmingham
Shifts
4 on 4 off (days and nights), 2 days, 2 nights, 4 off 12 hour shifts
Pay Rate
£14.53 per hour
Benefits
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
Benefits via ReWard
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must Have
- Valid SIA licence
- CCTV licence
- Excellent customer service and communication skills
- Experience of service delivery within a demanding control room environment
- IT literate to an advanced level with the ability to work competently in multiple system applications.
- CCTV Security Controller experience (minimum 1 year desired)
Duties
- To provide the security measures necessary for the safeguarding of the property and people within the property
- To protect the premises above from possible unauthorised entry by use of force or illegal instruments whereby a loss of goods may result in subsequent damage to the client’s business.
- To ensure effective security of the assigned patrol locations against damage by fire, water, theft or vandalism.
- To detect, where possible, those responsible for losses or malicious damage to the client’s property.
- To ensure that all persons wishing to enter the premises are fully identified as belonging to either the authorised client’s personnel or visitors whom the client management can verify.
- To ensure that all reasonable instructions the client issues are implicitly and swiftly obeyed.
- To offer advice / assistance staff and visitors
- Protect the premises, property and personnel from theft, damage and violence.
- Patrol the site and buildings to prevent fire, flood, theft and damage.
- Search premises and people as instructed.
- Provide access to cleaners and maintenance staff as instructed.
- Provide staff to assist, as directed, in support of programmes, corporate events and functions.
- Checking and validating all staff, visitors and contractors passes.
- Issue and log keys; ensure their security and safe return after use.
- Operating, monitoring and responding to installed security and safety systems including CCTV, access control, intruder and fire alarms.
- Maintaining a log of occurrences.
- Production of incident reports.
- Direct and assist visitors.
- Locking and unlocking of offices as necessary.
- Checking of firefighting equipment.
- Monitoring and overseeing the effective performance of security equipment.
- Comply with and operate site security instructions and policies.
- Comply with and operate site emergency and health & safety procedures; respond as necessary to emergencies, including assistance to the emergency services in the event of fire/bomb threats
Equal Opportunity Statement
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal‑opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
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CCTV Controller - Birmingham employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Controller - Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who might know about opportunities at Ward. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your CCTV knowledge and customer service skills. We want to see how you handle real-life scenarios, so think of examples that showcase your experience.
✨Tip Number 3
Show us your passion for security! When you get the chance to speak with us, let your enthusiasm shine through. We love candidates who are genuinely excited about protecting people and property.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing benefits.
We think you need these skills to ace CCTV Controller - Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CCTV Controller role. Highlight your relevant experience, especially in security and control room environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Ward. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Off Your Skills: Don’t forget to mention your SIA and CCTV licences! We’re looking for candidates with excellent customer service skills and IT literacy, so make sure these are front and centre in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Ward Security Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of CCTV systems and security protocols. Familiarise yourself with the specific responsibilities listed in the job description, like monitoring security equipment and responding to emergencies. This will show that you're serious about the role and understand what it entails.
✨Showcase Your Experience
Be ready to discuss your previous experience as a CCTV Controller or in a similar role. Prepare examples of how you've handled security incidents, managed access control, or worked in a demanding control room environment. Specific anecdotes can really make you stand out!
✨Demonstrate Communication Skills
Since excellent customer service and communication skills are a must-have for this role, practice articulating your thoughts clearly. Think about how you would explain security procedures to visitors or staff, and be prepared to answer questions about how you handle difficult situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the company supports its employees' wellbeing. This shows your interest in the role and helps you gauge if the company is the right fit for you.