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- Tasks: Ensure safety and security across various sites in Birmingham while providing excellent customer service.
- Company: Join Ward Security, a leading provider of security solutions in the UK.
- Benefits: Enjoy discounted gym memberships, cinema tickets, and a supportive Employee Assistance Programme.
- Other info: Be part of an inclusive team that values diversity and promotes wellbeing.
- Why this job: Gain valuable experience in the security industry with flexible hours and career growth opportunities.
- Qualifications: Must have a valid SIA licence, UK driving licence, and experience as a Security Officer.
The predicted salary is between 10 - 15 ÂŁ per hour.
Are you looking to gain more experience within the security industry? Are you an experienced security officer looking for flexible hours across multiple sites in the Birmingham region of the UK and would like the opportunity to apply your skills and experience within the Ward Security team?
Role: Contract Support Officer
Pay Rate: ÂŁ12.70 per hour
Shift Pattern: Days, Nights and Weekends (full flexibility required)
Location: Sites based in Birmingham
Role Requirements:
- Door Supervisor SIA licence and UK Driving licence and use of own vehicle (essential)
What benefits we offer via our ReWard membership:
- Discounted gym membership
- Restaurant and Supermarket vouchers
- Cinema tickets
- 24/7 free Employee Assistance programme
Other benefits include:
- SIA Licensing savings scheme
- Cycle to work salary sacrifice scheme
- Pension and Life Assurance benefits
Main Duties:
- To provide the security measures necessary for the safeguarding of the property and people within the premises
- Cover reception duties if/when required (Front of House experience is desired)
- To protect the premises from possible unauthorised entry by use of force or illegal instruments whereby a loss of goods may result in subsequent damage to the client’s business.
- To ensure effective security of the assigned patrol locations against damage by fire, water, theft or vandalism.
- To detect, where possible, those responsible for losses or malicious damage to the client’s property.
- To ensure that all persons wishing to enter the premises are fully identified as belonging to either the authorised client’s personnel or visitors whom the client management can verify.
- To ensure that all reasonable instructions the client issues are implicitly and swiftly acknowledged.
- To provide a robust and efficient emergency response system to any emergency within the premises/building.
- To offer advice / assistance to staff and visitors.
- Protect the premises, property and personnel from theft, damage and violence.
- Patrol the site and buildings to prevent fire, flood, theft and damage.
- Search premises and people as instructed.
- Provide access to cleaners and maintenance staff as instructed.
- Provide staff to assist, as directed, in support of programmes, corporate events and functions.
- Checking and validating all staff, visitors and contractors passes.
- Issue and log keys; ensure their security and safe return after use.
- Operating, monitoring and responding to installed security and safety systems including CCTV, access control, intruder and fire alarms.
- Maintaining a log of occurrences.
- Production of incident reports.
- Direct and assist visitors.
- Locking and unlocking of offices as necessary.
- Checking of firefighting equipment.
- Monitoring and overseeing the effective performance of security equipment.
- Comply with and operate site security instructions and policies.
- Comply with and operate site emergency and Health & Safety procedures; respond as necessary to emergencies, including assistance to the emergency services in the event of fire/bomb threats.
Must Haves:
- Valid SIA licence
- Valid CCTV licence (desired, not essential)
- UK Drivers licence
- Proven work experience as a Security Officer (minimum 1 year)
- Experience in Front of House/Reception duties
- Excellent customer service and communication skills
- High level of self-presentation
- IT literate - Ability to operate detecting systems and emergency equipment
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder.
We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Contract Support Officer - Birmingham employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Officer - Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to security roles. Think about how you'd handle various situations on the job, and be ready to showcase your problem-solving skills and customer service experience.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for opportunities at Ward Security, where we truly care about our people and their development.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
We think you need these skills to ace Contract Support Officer - Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Support Officer role. Highlight your relevant experience in security and any customer service skills that match what we're looking for. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Ward Security. Share specific examples of your past experiences that relate to the job description, and let your personality come through.
Show Off Your Qualifications: Don’t forget to mention your SIA licence and any other relevant certifications. If you have a CCTV licence, even better! We want to know you’re qualified and ready to hit the ground running in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our fantastic team at Ward Security!
How to prepare for a job interview at Ward Security Limited
✨Know Your Stuff
Make sure you understand the role of a Contract Support Officer inside out. Familiarise yourself with the key responsibilities, like security measures and emergency response systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Experience
Highlight your previous experience as a security officer, especially any Front of House duties. Be ready to share specific examples of how you've handled challenging situations or provided excellent customer service. This will demonstrate your capability and readiness for the role.
✨Dress to Impress
First impressions matter! Dress smartly and maintain a professional appearance. Since this role involves a lot of interaction with clients and visitors, showing that you take pride in your presentation can set you apart from other candidates.
✨Ask Smart Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or specific security protocols they follow. This shows that you're not just interested in the job, but also in how you can grow within the company and contribute to their success.