At a Glance
- Tasks: Join us as a Security Officer, ensuring safety at Swinton Shopping Centre with daily patrols and incident management.
- Company: Ward Security provides top-notch security solutions across the UK, valuing our people and clients alike.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a comprehensive employee assistance programme.
- Why this job: Be part of a friendly team that prioritises growth, wellbeing, and inclusivity in the workplace.
- Qualifications: Must have a valid SIA licence, UK driver's licence, and at least one year of security experience.
- Other info: We celebrate diversity and offer equal opportunities for all applicants.
Security Officer – Swinton, M27 – England
Are you looking to gain more experience within the security industry? Are you an experienced security officer who is looking for extra hours and would like the opportunity to apply your skills and experience at Swinton Shopping Centre in Manchester?
…Apply now!
The ideal candidate will demonstrate exceptional customer service abilities, maintain a professional and polished appearance, and excel in both independent and collaborative work environments. Strong communication skills are essential, as is the ability to work effectively outdoors regardless of weather conditions. Conflict management expertise is also highly desirable.
Role: Security Officer
Pay Rate: £12.60 p/H
Shift Pat tern: 3 week rotation
Location: Manchester, M27 4BH
Role Requirements: SIA licence
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership :
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Main Duties:
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal are adhered to
- Conduct foot patrols external within defined areas as an effective deterrent in the protection of the shopping centre
- Investigate and take the appropriate lawfully action as authorised by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents
- Unlocking and locking of the shopping centre
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels – verbally, written, phone and by security radios
- Effective operation of all pass systems relevant to an assignment
- Practical working knowledge of all current and applicable equipment
- Sound working knowledge of health and safety instructions pertaining to assigned duties
- Conflict management expertise is also highly desirable
Must Haves:
- Valid SIA licence
- UK Drivers licence
- Proven work experience as a Security Officer (minimum 1 year)
- Excellent customer service and communication skills
- High level of self-presentation
- IT literate- Ability to operate detecting systems and emergency equipment
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Officer - Swinton, M27 - England employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Swinton, M27 - England
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to shopping centres. Understanding how to handle incidents like trespassing or suspicious activities will show your preparedness for the role.
✨Tip Number 2
Brush up on your conflict management skills. Being able to demonstrate your ability to de-escalate situations effectively can set you apart from other candidates.
✨Tip Number 3
Network with current or former security officers in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Showcase your customer service skills during any interactions with the hiring team. Since exceptional customer service is a key requirement, demonstrating this trait can significantly boost your chances of landing the job.
We think you need these skills to ace Security Officer - Swinton, M27 - England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Security Officer. Emphasise your customer service skills, conflict management expertise, and any specific training or certifications you have, such as your SIA licence.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the security industry and your desire to work at Swinton Shopping Centre. Mention how your skills align with the job requirements and express your enthusiasm for contributing to their team.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills, ability to work outdoors in various weather conditions, and your quick thinking and problem-solving abilities. These are key traits they are looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in the security field.
How to prepare for a job interview at Ward Security
✨Showcase Your Customer Service Skills
As a Security Officer, exceptional customer service is key. Be prepared to share examples of how you've handled difficult situations with customers in the past, demonstrating your ability to remain calm and professional.
✨Demonstrate Conflict Management Expertise
Conflict management is highly desirable for this role. Think of specific instances where you've successfully resolved conflicts or de-escalated tense situations, and be ready to discuss these during the interview.
✨Dress Professionally
First impressions matter! Ensure you present yourself in a polished and professional manner. This not only reflects your understanding of the role but also shows respect for the interview process.
✨Prepare for Outdoor Work Questions
Since the role involves working outdoors in various weather conditions, be ready to discuss your experience in similar environments. Highlight your adaptability and any strategies you use to stay effective regardless of the weather.