At a Glance
- Tasks: As a Security Officer, you'll ensure safety, conduct ID checks, and provide top-notch customer service.
- Company: Ward Security delivers comprehensive security solutions across the UK with a focus on people and community.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a 24/7 Employee Assistance Programme.
- Why this job: Join a friendly team that values growth, inclusivity, and offers career development opportunities.
- Qualifications: Must have a valid SIA licence, excellent communication skills, and at least one year of security experience.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for all.
Security Officer – Solihull – England
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
…Apply now!
We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Solihull.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.
Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role : Security Officer
Pay Rate: £13.46 per hour
Shift Pattern: Days 36 Hours per week, Friday, Saturday and Sundays
Location : Solihull, B90
Role Requirements: SIA License, CCTV licence desirable
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership :
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence essential. CCTV licence desirable
- Good customer service and communication skills
- Proven work experience as a Security Officer(min 1year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Have an ability to deliver succinct and clear verbal and written reports where necessary.
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within a Cooperate Security (min 1year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate- Ability to operate detecting systems and emergency equipment
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Officer - Solihull - England employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Solihull - England
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the Solihull area. Understanding local regulations and common security challenges can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service experience in previous roles. Since this position emphasises exceptional customer service, be prepared to share specific examples of how you've handled challenging situations with professionalism.
✨Tip Number 3
Brush up on your IT skills, especially those related to security systems and CCTV operations. Being able to demonstrate your proficiency in these areas can set you apart from other candidates.
✨Tip Number 4
Prepare for situational questions that assess your problem-solving abilities. Think of scenarios where you had to act quickly or resourcefully, as this role requires a proactive approach to security challenges.
We think you need these skills to ace Security Officer - Solihull - England
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous security experience in your CV and cover letter. Mention specific roles and responsibilities that align with the job description, such as conducting ID checks and responding to emergencies.
Showcase Communication Skills: Since excellent communication skills are essential for this role, provide examples of how you've effectively communicated in past positions. This could include handling customer inquiries or writing clear reports.
Professional Presentation: Given the importance of maintaining a professional demeanour, ensure your application reflects this. Use a clean, professional format for your CV and cover letter, and proofread for any errors before submission.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Security Officer position. Mention your SIA licence and any relevant IT skills, as well as your ability to multitask and stay organised under pressure.
How to prepare for a job interview at Ward Security
✨Showcase Your Security Experience
Be prepared to discuss your previous roles in security. Highlight specific situations where you successfully managed security challenges or provided exceptional customer service, as this will demonstrate your capability for the role.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Be ready to provide examples of how you've effectively communicated with both colleagues and the public in past positions.
✨Maintain a Professional Demeanour
Dress appropriately for the interview and maintain a professional attitude throughout. This includes being polite, attentive, and showing enthusiasm for the role, which reflects the professional standards expected by the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Think of scenarios from your past experience where you had to act quickly and resourcefully, and be ready to explain your thought process.