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- Tasks: As a Security Officer, you'll ensure safety, conduct ID checks, and provide top-notch customer service.
- Company: Ward Security delivers comprehensive security solutions across the UK with a focus on people and community.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a 24/7 Employee Assistance programme.
- Why this job: Join a friendly team that values growth, inclusivity, and offers real career development opportunities.
- Qualifications: Must have a valid SIA licence and at least 2 years of security experience with excellent communication skills.
- Other info: Flexible shift patterns and a commitment to employee wellbeing make this role stand out.
Security Officer – Birmingham, B3 – England
Do you have previous security experience and looking for a new challenge? Do you provide exceptional customer service and maintain a professional demeanour?
…Apply now!
We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Birmingham. Excellent communication skills are essential. Within this you will carry out ID checks, respond to emergencies and provide information to all staff and visitors. T he successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour and excellent personal presentation.
Role : Security Officer
Pay Rate: £15.50 per hour
Shift Pattern: 4 on 4 off Days and Nights, 42 hours per week
Location : Birmingham, B3, 3AY
Role Requirements: Door Supervisor and CCTV SIA licence
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership :
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Main Duties:
- Act as a point of contact and information centre to staff and visitors
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
- Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels – verbally, written, phone and by security radios
- Effective operation of all pass systems relevant to an assignment
- Lawful searches of vehicles and persons in accordance with instructions issued.
- Practical working knowledge of all current and applicable firefighting equipment.
- Sound working knowledge of health and safety instructions pertaining to assigned duties.
- The ability to operate basic switchboard equipment effectively
Must Haves:
- Valid SIA licence
- Proven work experience as a Security Officer (minimum 2 years)
- Excellent customer service and communication skills
- High level of self-presentation
- IT literate- Ability to operate detecting systems and emergency equipment
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Officer - Birmingham, B3 - England employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Birmingham, B3 - England
✨Tip Number 1
Familiarise yourself with the specific security protocols and regulations relevant to Birmingham. Understanding local laws and emergency procedures can set you apart during interviews, showing your commitment to the role.
✨Tip Number 2
Network with current or former security officers in the area. They can provide insights into the company culture at Ward Security and may even offer tips on how to impress during the interview process.
✨Tip Number 3
Prepare to demonstrate your customer service skills in a practical way. Think of scenarios where you've successfully handled difficult situations, as this will highlight your ability to maintain professionalism under pressure.
✨Tip Number 4
Research Ward Security's values and mission statement. Aligning your personal values with theirs during the interview can show that you're not just looking for any job, but that you're genuinely interested in contributing to their team.
We think you need these skills to ace Security Officer - Birmingham, B3 - England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant security experience, particularly any roles where you provided exceptional customer service. Emphasise your communication skills and any specific security qualifications, such as your SIA licence.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Security Officer role. Mention your ability to handle emergencies, conduct ID checks, and maintain a professional demeanour. Use specific examples from your past experience to demonstrate your suitability.
Highlight Relevant Skills: In your application, clearly outline your IT proficiency and problem-solving skills. Mention any experience with CCTV systems or emergency equipment, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for a Security Officer.
How to prepare for a job interview at Ward Security
✨Showcase Your Security Experience
Be prepared to discuss your previous roles in security. Highlight specific situations where you demonstrated your skills, such as handling emergencies or conducting ID checks. This will show that you have the practical experience they are looking for.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with both staff and visitors in past positions, especially in high-pressure situations.
✨Exude Professionalism
Dress appropriately and maintain a polished appearance for the interview. Your demeanour should reflect the professional standards expected of a Security Officer. Remember, first impressions count!
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and quick thinking. Prepare for scenarios related to security incidents or customer service challenges, and think through how you would handle them effectively.
