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- Tasks: As a Loading Bay Officer, you'll ensure security and provide top-notch customer service.
- Company: Join Ward Security, a leading provider of security solutions across the UK.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a company pension scheme.
- Why this job: Be part of a friendly team that values growth, inclusivity, and employee wellbeing.
- Qualifications: Must have an SIA licence and at least one year of relevant experience.
- Other info: Flexible shifts, ongoing training, and a commitment to diversity make this role stand out.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
We are seeking an experienced and adaptable Loading Bay Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role Requirements:
- SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional benefits we offer via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Loading Bay Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within Corporate Security (min 1 year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors.
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
- Report any issues to the supervisor or duty manager.
- Always conduct yourself in a professional manner.
- Respond to emergencies.
- Deal with conflict in an appropriate manner if required.
- Write up incidents to the standard expected by Management.
- Carry out ID checks.
- Be vigilant to the Health and Safety risks.
- Work on own initiative.
- Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Loading Bay Officer - EC2V, London - England employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loading Bay Officer - EC2V, London - England
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to loading bays. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills, especially in handling difficult situations. Role-playing scenarios with friends or family can help you articulate your approach to conflict resolution effectively.
✨Tip Number 3
Network with current or former Loading Bay Officers or security professionals. They can provide insights into the role and may even refer you internally, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare to discuss your IT skills in detail, particularly any experience with security systems or emergency equipment. Being able to confidently explain your technical abilities can set you apart from other candidates.
We think you need these skills to ace Loading Bay Officer - EC2V, London - England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in security, particularly as a Loading Bay Officer. Emphasise your customer service skills and any specific IT systems you are proficient in.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and professional demeanour. Mention your ability to handle emergencies and provide clear information, as these are key aspects of the role.
Highlight Relevant Experience: In your application, clearly outline your previous work experience in security, especially if you have over a year in corporate security. Include examples of how you've maintained a clean and professional environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Ward Security
✨Showcase Your Security Experience
Make sure to highlight your previous experience in the security sector, especially any roles similar to a Loading Bay Officer. Be prepared to discuss specific situations where you successfully managed security challenges or emergencies.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated with customers or colleagues in past roles, especially in high-pressure situations.
✨Exude Professionalism
Dress appropriately and maintain a polished appearance for the interview. Your demeanour should reflect the professional attitude expected in the role, so be mindful of your body language and tone during the conversation.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve handling conflicts or emergencies. Think through how you would respond to various scenarios, demonstrating your ability to remain calm and resourceful under pressure.
