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- Tasks: Supervise security operations, conduct patrols, and manage team performance.
- Company: Ward Security provides top-notch security solutions across the UK with a focus on employee wellbeing.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a 24/7 Employee Assistance Programme.
- Why this job: Join a supportive team that values diversity and offers growth through training and development opportunities.
- Qualifications: Must have a valid SIA licence and at least one year of supervisory experience.
- Other info: Work nights and weekends in a dynamic environment at Stonecutter Court, London.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
Ward Security is on the lookout for an experienced Duty Shift Manager, to join a team of operatives based at a recognised location in London. The ideal candidate will possess the skills to deliver an effective and efficient service to the client.
Role Requirements:
- SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional benefits via our ReWard membership: Discounted gym membership, Discounts at major retailers and travel suppliers, Restaurant and Supermarket vouchers, Cinema tickets, Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence
- Proven work experience as a DSM - min 1 year
- Robust leadership and supervision skills, adept at inspiring and efficiently managing teams.
- Excellent customer service and communication skills
- Ability to deliver succinct and clear verbal and written reports where necessary.
- Maintain a high standard of personal presentation.
- Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability.
- Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions.
- IT literate - Ability to operate detecting systems and emergency equipment
Duties:
- Supervise daily security team operations, ensuring efficient task completion
- Report any issues to the duty manager
- Always conduct yourself in a professional manner
- Provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
- Provide a point of contact and information centre to staff and visitors.
- Respond to emergencies
- Deal with conflict in an appropriate manner if required
- Write up incidents to the standard expected by Management
- Carry out ID checks
- Be vigilant to the Health and Safety risks
- Excellent communication skills to all levels – verbally, written, phone and by security radios
- Can work effectively as part of a team or can work on own initiative
- A positive attitude to dealing with people and taking on challenges
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Duty Security Manager - Stonecutter Court - England employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Security Manager - Stonecutter Court - England
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to Stonecutter Court. Understanding the unique challenges and requirements of this location will demonstrate your commitment and preparedness during interviews.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've effectively managed teams and resolved conflicts, as these skills are crucial for a Duty Security Manager.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since the role requires excellent communication skills, think of scenarios where you provided exceptional service or handled difficult situations with professionalism.
✨Tip Number 4
Showcase your problem-solving abilities by preparing examples of past incidents where you successfully identified issues and implemented effective solutions. This will highlight your capability to handle the complexities of security management.
We think you need these skills to ace Duty Security Manager - Stonecutter Court - England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant security experience, particularly any roles where you acted as a Duty Security Manager or similar. Emphasise your leadership skills and customer service experience, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, address how your previous experiences align with the responsibilities listed in the job description. Mention your SIA licence and provide examples of how you've successfully managed teams and handled security challenges.
Showcase Communication Skills: Since excellent communication is key for this role, ensure that your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of written reports or verbal communications you've handled in past roles.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving skills by including specific instances where you've successfully resolved security issues. This could be in your CV or cover letter, showcasing your analytical thinking and decision-making capabilities.
How to prepare for a job interview at Ward Security
✨Showcase Your Security Experience
Be prepared to discuss your previous security roles in detail. Highlight specific situations where you demonstrated your leadership skills and problem-solving abilities, as these are crucial for the Duty Security Manager position.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with team members and clients in past experiences.
✨Exude Professionalism
Dress appropriately and maintain a professional demeanour throughout the interview. This reflects your understanding of the importance of personal presentation in the security industry.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle emergencies or conflicts. Think of past incidents where you successfully managed such situations and be ready to explain your thought process and actions.
