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- Tasks: Support security operations across various sites, ensuring safety and professionalism.
- Company: Join Ward Security, a leading provider of security solutions in the UK.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a company pension scheme.
- Why this job: Gain valuable experience in the security industry while working with a supportive team.
- Qualifications: Must have a valid SIA licence and at least one year of security experience.
- Other info: Opportunities for training and career progression available.
Are you looking to gain more experience within the security industry? Are you an experienced security officer who is looking for extra hours and would like the opportunity to apply your skills and experience at various sites and locations?
Pay Rate: £12.25 per hour
Shift Pattern: Days, Nights and Weekends
Location: Twickenham, Feltham and Slough area
Role Requirements:
- Valid SIA licence
Benefits Include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional benefits via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Main Duties:
- Act as a point of contact and information centre to staff and visitors
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the clients property and assets.
- Investigate and take the appropriate lawful action as authorised by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels verbally, written, phone and by security radios
- Effective operation of all pass systems relevant to an assignment
- Lawful searches of vehicles and persons in accordance with instructions issued.
- Practical working knowledge of all current and applicable firefighting equipment.
- Sound working knowledge of health and safety instructions pertaining to assigned duties.
- The ability to operate basic switchboard equipment effectively
Must Haves:
- Valid SIA licence
- Proven work experience as a Security Officer (minimum 1 year)
- Excellent customer service and communication skills
- High level of self-presentation
- IT literate - Ability to operate detecting systems and emergency equipment
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision: We look after our people; our people look after our clients. We aim to retain and attract the very best of both.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Contract Support Officer - Twickenham, Feltham and Slough employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Officer - Twickenham, Feltham and Slough
✨Tip Number 1
Familiarise yourself with the specific security protocols and regulations relevant to the Twickenham, Feltham, and Slough areas. Understanding local laws and procedures can give you an edge during interviews and show your commitment to the role.
✨Tip Number 2
Network with current or former employees of Ward Security. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Highlight your customer service skills in conversations or interviews. As a Contract Support Officer, you'll need to interact with staff and visitors regularly, so demonstrating your ability to communicate effectively and professionally is crucial.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think of examples from your past experience where you've had to think quickly or solve problems, as these scenarios are likely to come up given the nature of the role.
We think you need these skills to ace Contract Support Officer - Twickenham, Feltham and Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the security industry, particularly any roles where you've acted as a point of contact or conducted patrols. Emphasise your valid SIA licence and any specific skills that match the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the security industry and your customer service skills. Mention your ability to handle various situations, such as incidents or trespassing, and how you can contribute to the company's mission of looking after clients.
Highlight Relevant Skills: In your application, be sure to mention your excellent communication skills, problem-solving abilities, and IT literacy. These are crucial for the role and should be clearly demonstrated through examples from your previous work experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for a Contract Support Officer.
How to prepare for a job interview at Ward Security
✨Showcase Your SIA Licence
Make sure to bring your valid SIA licence to the interview and be prepared to discuss your experience as a security officer. Highlight any specific situations where your licence was crucial in performing your duties.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with colleagues and the public in past roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios from your previous experience where you had to make quick decisions or manage conflicts.
✨Research Ward Security
Familiarise yourself with Ward Security's services and values. Understanding their commitment to diversity and employee wellbeing can help you align your answers with their company culture during the interview.
