At a Glance
- Tasks: Lead the reopening of a community swimming pool and create engaging events.
- Company: Ward Freman Community Pool Group, a charity focused on community wellbeing.
- Benefits: 31 days holiday, bonus scheme, free membership, and staff discounts.
- Other info: Dynamic role with opportunities for creativity and community engagement.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Pool management experience preferred, but training available for the right candidate.
The predicted salary is between 38000 - 40000 £ per year.
Job Description and Person Specification – General Manager
- Full time, permanent position. 37.5 hours per week, hours worked over 7 days in agreed shifts
- £33,920 - £38,000 depending on experience and qualifications
- Proposed start date mid September pending checks
Ward Freman Community Pool Group are looking for a dedicated individual to take on the role of General Manager in advance of the exciting reopening of the Ward Freman swimming pool, Buntingford.
This is a varied and hands-on role, which not only includes the operational responsibilities of the day to day running of the pool, but also offers the postholder the opportunity to shape and create the community focus of the pool through events and initiatives.
The pool is owned by Ward Freman Community Pool Group CIO, a registered charity governed by a Board of Trustees.
As General Manager you will work closely with the trustees to ensure the continued future of the swimming pool with all profit being reinvested in the pool.
- Operational planning, including staffing and rotas.
- Management of staff, responsible for both permanent , casual and volunteer staff members
- Coordination of self employed contractors.
- Health and safety checks and risk assessment reporting.
- Delivering staff training
- Budget management and P+L reporting
- Maximising pool usage through creative initiatives and marketing
- Working closely with the community , educational establishments, businesses & stakeholders
Who are we looking for?
An enthusiastic and proactive leader who is not afraid to think creatively.
This is not just a role with health and safety and staffing responsibility, this is a role you can make your mark on whilst creating an efficient service and community hub for the town.
You would ideally have pool management experience and a valid NPLQ and PPO, (National Pool Lifeguard Qualification and Pool Plant Operator) but training will be provided for the right person with other management experience.
Please note a DBS check will be carried out before commencement in post.
Benefits Include;
- 31 days holiday
- Bonus scheme for targets achieved
- Free membership
- Staff discount on products sold in shop and cafe
Person Specification
Skills / Qualifications Essential Desirable
- Pool/Leisure Management experience
- Customer focused approach
- Budget Management
- Event Coordination
- Enhanced DBS on appointment
- National Pool Lifeguard Qualification
Ward Freman Community Pool Group is committed to providing equal opportunities in employment.
We do not unlawfully discriminate on the basis of any protected characteristic and welcome applications from all suitably qualified candidates.
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General Manager employer: Ward Freman Community Pool
Ward Freman Community Pool Group is an exceptional employer, offering a unique opportunity to lead the revitalisation of a community hub in Buntingford. With a strong focus on employee development and training, including support for NPLQ/PPO qualifications, we foster a collaborative work culture that values innovation and community engagement. Join us to make a meaningful impact while enjoying a rewarding career in a supportive environment.
Contact Details:
Ward Freman Community Pool Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
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We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
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Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ward Freman Community Pool and how your skills can contribute to our team's success. We're after that genuine connection!
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How to prepare for a job interview at Ward Freman Community Pool
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
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Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
