At a Glance
- Tasks: Coordinate community engagement for major water infrastructure projects and manage stakeholder communications.
- Company: Ward & Burke Construction Ltd, a leader in water infrastructure.
- Benefits: Flexible hours, competitive salary, and career development opportunities.
- Other info: Join a supportive team and grow your career in the infrastructure sector.
- Why this job: Make a real difference in your community while working on impactful projects.
- Qualifications: Strong communication skills and ability to manage multiple priorities.
The predicted salary is between 30000 - 40000 £ per year.
Ward & Burke Construction Ltd is seeking a proactive and organised Community & Stakeholder Coordinator to support the delivery of major water infrastructure projects, including the Havant Thicket Reservoir Main Pipeline Works and a growing portfolio of Southern Water schemes. This is an excellent opportunity for someone with strong communication and organisational skills who enjoys working with a wide range of stakeholders, from local residents and businesses to client representatives, local authorities and project teams. The successful candidate will play a key role in ensuring that our projects are delivered with a positive customer experience and that all stakeholder communications are managed professionally, accurately and efficiently.
Key Responsibilities
- Develop and implement project communication and stakeholder engagement plans.
- Act as a key point of contact for customer and stakeholder enquiries.
- Log, track and manage all customer communications and ensure timely responses.
- Liaise closely with client communication teams and project delivery teams.
- Attend site visits with client communications representatives and project personnel.
- Support the preparation and distribution of customer notifications, newsletters, letters and project updates.
- Organise and attend community drop-in sessions, public engagement events and stakeholder meetings.
- Maintain stakeholder databases and communication records.
- Prepare reports on stakeholder engagement activities and customer feedback.
- Identify potential community concerns and work with project teams to develop appropriate mitigation measures.
- Attend project meetings and provide updates on stakeholder and customer matters.
- Support the management of project-related social media and communication activities where required.
Candidate Requirements
Essential
- Excellent written and verbal communication skills.
- Strong organisational and administrative abilities.
- Ability to manage multiple priorities and work independently.
- Professional and confident when dealing with members of the public and stakeholders.
- Good IT skills, including Microsoft Office.
- Full UK driving licence and willingness to travel to project sites.
Desirable
- Experience in stakeholder engagement, customer relations, communications or community liaison.
- Experience working within construction, utilities, infrastructure or civil engineering projects.
- Knowledge of customer service systems and communication tracking tools.
- Experience organising public consultation or engagement events.
What We're Looking For
We are looking for an enthusiastic and personable individual who can build positive relationships, communicate clearly, and help ensure that our projects maintain high standards of customer and stakeholder engagement. Whether you are an experienced Community Liaison Officer looking for your next challenge or someone with a strong communications or customer service background seeking to move into the infrastructure sector, we would be interested in hearing from you.
What We Offer
- Full-time or part-time opportunities.
- Competitive salary (pro rata where applicable).
- Opportunity to work on nationally significant water infrastructure projects.
- Supportive and collaborative team environment.
- Career development opportunities within a growing business.
To apply, please submit your CV together with a short covering statement outlining your relevant experience and interest in the role.
Community & Stakeholder Coordinator in Havant employer: Ward and Burke
Ward & Burke Construction Ltd is an exceptional employer, offering a dynamic and supportive work environment where employees can thrive while contributing to significant water infrastructure projects. With a focus on career development and a collaborative team culture, the company values strong communication and stakeholder engagement, ensuring that every team member plays a vital role in delivering positive customer experiences. Located in a region with a growing portfolio of projects, this role provides unique opportunities for professional growth and community involvement.
StudySmarter Expert Advice🤫
We think this is how you could land Community & Stakeholder Coordinator in Havant
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Ward and Burke, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Community & Stakeholder Coordinator at Ward and Burke.
We think you need these skills to ace Community & Stakeholder Coordinator in Havant
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Ward and Burke
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
