At a Glance
- Tasks: Coordinate community engagement for major water infrastructure projects and manage stakeholder communications.
- Company: Ward & Burke Construction Ltd, a leader in water infrastructure.
- Benefits: Flexible hours, competitive salary, and career development opportunities.
- Other info: Join a supportive team and grow your career in the infrastructure sector.
- Why this job: Make a real difference in your community while working on impactful projects.
- Qualifications: Strong communication skills and organisational abilities; experience in customer relations is a plus.
Ward & Burke Construction Ltd is seeking a proactive and organised Community & Stakeholder Coordinator to support the delivery of major water infrastructure projects, including the Havant Thicket Reservoir Main Pipeline Works and a growing portfolio of Southern Water schemes. This is an excellent opportunity for someone with strong communication and organisational skills who enjoys working with a wide range of stakeholders, from local residents and businesses to client representatives, local authorities and project teams. The successful candidate will play a key role in ensuring that our projects are delivered with a positive customer experience and that all stakeholder communications are managed professionally, accurately and efficiently.
Key Responsibilities
- Develop and implement project communication and stakeholder engagement plans.
- Act as a key point of contact for customer and stakeholder enquiries.
- Log, track and manage all customer communications and ensure timely responses.
- Liaise closely with client communication teams and project delivery teams.
- Attend site visits with client communications representatives and project personnel.
- Support the preparation and distribution of customer notifications, newsletters, letters and project updates.
- Organise and attend community drop-in sessions, public engagement events and stakeholder meetings.
- Maintain stakeholder databases and communication records.
- Prepare reports on stakeholder engagement activities and customer feedback.
- Identify potential community concerns and work with project teams to develop appropriate mitigation measures.
- Attend project meetings and provide updates on stakeholder and customer matters.
- Support the management of project-related social media and communication activities where required.
Candidate Requirements
Essential:
- Excellent written and verbal communication skills.
- Strong organisational and administrative abilities.
- Ability to manage multiple priorities and work independently.
- Professional and confident when dealing with members of the public and stakeholders.
- Good IT skills, including Microsoft Office.
- Full UK driving licence and willingness to travel to project sites.
Desirable:
- Experience in stakeholder engagement, customer relations, communications or community liaison.
- Experience working within construction, utilities, infrastructure or civil engineering projects.
- Knowledge of customer service systems and communication tracking tools.
- Experience organising public consultation or engagement events.
What We Offer
- Full-time or part-time opportunities.
- Competitive salary (pro rata where applicable).
- Opportunity to work on nationally significant water infrastructure projects.
- Supportive and collaborative team environment.
- Career development opportunities within a growing business.
To apply, please submit your CV together with a short covering statement outlining your relevant experience and interest in the role.
Community & Stakeholder Coordinator in Havant employer: Ward and Burke Construction Ltd
Ward & Burke Construction Ltd is an excellent employer, offering a supportive and collaborative team environment where employees can thrive while working on nationally significant water infrastructure projects. With opportunities for career development and a focus on positive stakeholder engagement, the company values strong communication and organisational skills, making it an ideal place for those looking to make a meaningful impact in their community.
Contact Details:
Ward and Burke Construction Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Community & Stakeholder Coordinator in Havant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with stakeholders. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Be proactive! Don’t wait for job openings to be advertised. Contact companies directly, especially those you admire, and express your interest in potential roles. We love seeing enthusiasm!
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Show us you understand our work and how you can contribute to community engagement. Tailor your responses to highlight your relevant skills.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what we look for in a Community & Stakeholder Coordinator.
We think you need these skills to ace Community & Stakeholder Coordinator in Havant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Community & Stakeholder Coordinator role. Highlight your communication skills and any relevant experience in stakeholder engagement or community liaison. We want to see how you can bring value to our projects!
Craft a Compelling Covering Statement:Your covering statement is your chance to shine! Keep it concise but impactful, explaining why you're interested in the role and how your background aligns with our needs. Remember, we love enthusiasm and a personal touch!
Showcase Your Organisational Skills:Since this role requires strong organisational abilities, consider including examples of how you've successfully managed multiple priorities in the past. We want to know how you keep everything on track while maintaining a positive customer experience.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Ward & Burke Construction Ltd!
How to prepare for a job interview at Ward and Burke Construction Ltd
✨Know Your Stakeholders
Before the interview, research the key stakeholders involved in the projects at Ward & Burke Construction Ltd. Understand their roles and how they interact with the community. This will show your proactive approach and help you discuss how you can effectively engage with them.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with diverse groups in the past. Whether it’s through newsletters, public meetings, or one-on-one interactions, be ready to share specific instances where your communication made a positive impact.
✨Demonstrate Organisational Prowess
Bring along a portfolio or examples of your previous work that highlight your organisational skills. Discuss how you’ve managed multiple priorities and kept track of stakeholder communications efficiently, as this is crucial for the role.
✨Engage with Enthusiasm
During the interview, express your passion for community engagement and infrastructure projects. Show that you’re not just looking for a job, but that you genuinely care about making a positive impact in the community and ensuring a great customer experience.
