Shared Services Manager

Shared Services Manager

Bolton Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic People Services team, ensuring top-notch HR support and service delivery.
  • Company: Join Warburtons, the UK's No. 1 Bakery Brand, with a rich history since 1876.
  • Benefits: Enjoy 5 weeks holiday, profit share, private medical insurance, and retail discounts.
  • Why this job: Be part of a family-oriented culture that values diversity and continuous improvement.
  • Qualifications: Proven HR leadership experience, strong analytical skills, and excellent communication abilities required.
  • Other info: Early applications encouraged; we may close the role once suitable candidates are found.

The predicted salary is between 28800 - 43200 £ per year.

Join to apply for the Shared Services Manager role at Warburtons Join to apply for the Shared Services Manager role at Warburtons Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Warburtons As ‘the UK’s No. 1 Bakery Brand’ we have been baking bread since 1876. Today, we are proudly a fifth-generation family, with the introduction of the sixth generation, supplying over 18,000 retail customers from 11 bakeries and 15 depots, with nearly 5,000 people, producing and delivering a range of over 70 products including gluten and wheat free. Family and values are what makes us different, and we are a proud bunch, join us and you too could become a national treasure at Warburtons. Are you a highly motivated, experienced HR professional who excels at people management, with experience of running a centralised people services operation? The Recipe An opportunity has arisen to lead our fast-paced People Services team, based at our Head Office in Bolton, delivering a customer focused, administrative, transactional and first level HR advisory service, providing the best possible experience for our people and managers. This is an exciting role and you’ll be responsible for leading and overseeing a customer focused team, driving performance to deliver a best-in-class service to the business and play a key role in continuously improving our processes, documentation and policies. You will be responsible for the ongoing maintenance and update of these policies ensuring compliance, governance and a consistent alignment between policy maintenance and frontline service delivery. With a data-driven mindset, you will have strong analytical skills to monitor, report and improve key performance KPIs. You will work closely with the HRIS and Analytics team to continuously improve the quality and efficiency of the service being provided You will have a proven track record of leading, motivating, coaching and developing a high performing team, with excellent communication skills and relationship builder. The People Services team serves the entire business, so relationships with all functions including our manufacturing and distribution operations, talent acquisition, payroll and site people teams are critical to ensure that the quality of the service provided to our people is as good as the quality of our products. We welcome early applications and we reserve the right to close this job early, if suitable candidates are identified for interview prior to the closing date. Key Accountabilities and Measures People Services team leadership and development Ensuring a strong employee experience and embedding a customer-centric service culture Partnership with HRIS and digital enablement Continuous improvement mindset and embedding new ways of working Key performance indicators and service level reporting HR compliance, risk management, process and policies Collaboration and stakeholder management Previous experience in leading a professional HR/People services function Demonstrates exceptional customer focus and experience at the heart of everything you do Experience of a cloud based ESS/MSS integrated HR technology. Ideally a good working knowledge of Core HR systems, Onboarding, Ticketing and Document Management Systems. SAP Success Factors desirable but any major HR system experience. Able to understanding and execute a variety of different terms and conditions. Ideally have experience of working with Collective Agreements. Relentlessly provide process excellence and have a continuous improvement mindset to support our roadmap to digitising all people related processes. Analytical, able to interpret data and trends and take appropriate action Strong interest in compliance, governance and auditing to strive for optimum accuracy of HR data. Exceptional communicator Strong stakeholder management skills with the ability to engage diverse populations including HR, leaders and employees Sound understanding of ER, employment law and people related legislation Proven leader and coach, able to set and achieve performance standards. Extra Dough At last and by no means least, you will want to know what your breads worth: A slice of the annual profits through our discretionary profit share Family time is important to us and we know it will be to you, so you’ll start you on 5 weeks holiday with an option to purchase an extra 5 days each year Life assurance Private Medical Insurance Extra Dough through retail discounts and other health and wellbeing services We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Human Resources Industries Food and Beverage Manufacturing Referrals increase your chances of interviewing at Warburtons by 2x Get notified about new Shared Services Manager jobs in Bolton, England, United Kingdom . 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Shared Services Manager employer: Warburtons

At Warburtons, we pride ourselves on being a family-run business that values its people and fosters a supportive work culture. As the UK's leading bakery brand, we offer our employees competitive benefits including profit sharing, generous holiday allowances, and private medical insurance, all while promoting diversity and inclusion. Join us in Bolton to lead a dynamic People Services team where your growth and development are paramount, and help us continue to deliver exceptional service to our valued customers.
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Contact Detail:

Warburtons Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shared Services Manager

✨Tip Number 1

Familiarise yourself with Warburtons' values and culture. As a family-run business, they place a strong emphasis on teamwork and customer service. Demonstrating your alignment with these values during any interactions can set you apart.

✨Tip Number 2

Network with current or former employees of Warburtons. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company and its expectations, which can be invaluable in your discussions.

✨Tip Number 3

Prepare to discuss your experience with HR technology, especially cloud-based systems. Since the role requires familiarity with integrated HR technology, being able to articulate your experience with similar systems will demonstrate your readiness for the position.

✨Tip Number 4

Showcase your analytical skills by preparing examples of how you've used data to drive improvements in previous roles. This will resonate well with their focus on KPIs and continuous improvement, making you a more attractive candidate.

We think you need these skills to ace Shared Services Manager

People Management
Customer Service Orientation
HR Compliance and Governance
Analytical Skills
Stakeholder Management
Process Improvement
Cloud-based HR Technology Experience
Coaching and Development
Communication Skills
Data Interpretation
Understanding of Employment Law
Performance Management
Relationship Building
Continuous Improvement Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in HR and people management. Focus on your leadership skills and any specific achievements that demonstrate your ability to drive performance and improve processes.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your values align with Warburtons' family-oriented culture and your commitment to providing exceptional customer service.

Highlight Analytical Skills: Since the role requires strong analytical skills, provide examples of how you've used data to monitor performance or improve HR processes in previous positions. This will show your capability to meet the job's requirements.

Showcase Stakeholder Management Experience: Discuss your experience in collaborating with various teams and stakeholders. Highlight specific instances where you successfully built relationships across functions to enhance service delivery.

How to prepare for a job interview at Warburtons

✨Understand the Company Culture

Before your interview, take some time to research Warburtons' values and culture. They pride themselves on being a family-run business with a strong emphasis on customer service and employee experience. Showing that you align with their values can set you apart.

✨Demonstrate Your Leadership Skills

As a Shared Services Manager, you'll need to showcase your ability to lead and develop a team. Prepare examples of how you've successfully motivated and coached teams in the past, focusing on specific outcomes and improvements.

✨Be Data-Driven

Since the role requires a data-driven mindset, be ready to discuss how you've used analytics to monitor performance and improve processes. Bring examples of KPIs you've worked with and how you've leveraged data to make informed decisions.

✨Prepare for Compliance Questions

Given the importance of compliance and governance in this role, brush up on relevant employment laws and HR policies. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach it at Warburtons.

Shared Services Manager
Warburtons
Location: Bolton
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