Customer Business Manager
Customer Business Manager

Customer Business Manager

Bolton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Function: Commercial
Contract:
Permanent
Hours: Full-time Monday to Friday

Location: Bolton HQ – Hybrid

Salary: Competitive

Are you an ambitious and aspiring Commercial Manager, and would loaf to build a career in the FMCG industry with the UK’s most chosen brand? Then a Customer Business Manager role here at Warburtons will be great for you!

The Recipe

We’re proud of our heritage and we love our brand, we know you will too!

We are looking for a personable and motivated individual with a keen interest in the Bakery Category. Working with the Major Multiple retailers you will be able to use compelling consumer, category and customer insights to develop and implement strong joint business plans with the customer, ensuring all targets are achieved.

Commercial is one of the most exciting and innovative areas of Warburtons, with various teams in Customer, Category, Marketing Communications, Product Management, Innovation, Instore Sales and Supply Chain areas; each leading and supporting the business on a range of exciting sales initiatives and brand campaigns throughout the year to ensure we feed the nation with their No.1 brand in bakery.

We are also proud to have developed and delivered marketing campaigns that have featured George Clooney, Peter Kaye, Robert De Niro, Sylvester Stallone and most recently Samuel L Jackson. Whilst we can\’t promise you’ll rub shoulders with this bunch of impressive A listers- you will be working with highly experienced and skilled colleagues that also know how to earn their crust!

Key Accountabilities and Measures

  • To develop and deliver strong plans with the customer across range, activation, NPD, promotions and merchandising to achieve and exceed the targets set by the business.
  • To build effective customer relationships with key contacts in Trade, Marketing, store and supply functions, supporting a successful execution of the Joint Business Plan
  • To prepare and manage successful trade negotiations, utilising expertise to ensure the best justifications are put forward to influence the retailer on range, promotions, NPD and cost
  • To monitor and report on customer sales performance, recommending corrective actions and gaining agreement to solutions that will achieve budgeted numbers.
  • Input into the monthly Business Planning process, driving improvements in forecast accuracy
  • To deliver the Category Plan within the customer, working well cross functionally with the Category team’s expertise to ensure effective implementation at the point of purchase.
  • Essential Ingredients

  • Previous sales and Commercial experience at National Account level, ideally within a Grocery / FMCG sales environment.
  • Excellent relationship builder – establishing credibility with both internal and external contacts at all levels.
  • Strong analytical skills with the ability to manipulate data and work with complex spreadsheets on Microsoft Excel, as well as Power Bi & SAP systems experience
  • Excellent communication and influencing skills: with the ability to create impactful PowerPoint presentations to support both internal and external selling
  • Strong ability to work cross functionally with other commercial functions internally such as Category, Shopper Marketing, Commercial Finance to deliver for Warburtons and the customer.
  • Good financial acumen and familiarity with P&Ls and a proven track record of budget delivery.
  • You will be ambitious in not only supporting our commercial plans, but also committed to your own personal development and growth
  • Good knowledge of the Bakery Industry
  • Full UK Driving License.
  • Extra Dough

  • A slice of the annual profits (discretionary profit share)
  • Family time is important to us so as well as your holiday entitlement, we\’ll give you the opportunity to purchase up to an extra week’s annual leave
  • Award winning pension scheme with company contributions
  • Private medical insurance and life assurance
  • Products you will love along with deals and discounts for you and the family through our Extra Dough website
  • Continued investment in your personal development
  • Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew!
  • Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service
  • Customer Business Manager employer: Warburtons

    At Warburtons, we pride ourselves on being a family-oriented employer that values diversity and inclusion, fostering a supportive work culture where every employee can thrive. With competitive benefits such as discretionary profit sharing, an award-winning pension scheme, and opportunities for personal development, our Bolton HQ offers a dynamic environment for ambitious individuals looking to make a meaningful impact in the FMCG industry. Join us and enjoy a workplace filled with delicious products, a commitment to health and wellbeing, and the chance to collaborate with skilled colleagues on exciting brand initiatives.
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    Contact Detail:

    Warburtons Recruiting Team

    Customer Business Manager
    Warburtons
    Location: Bolton
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    • Customer Business Manager

      Bolton
      Full-Time
      36000 - 60000 £ / year (est.)
    • W

      Warburtons

      1000-5000
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