At a Glance
- Tasks: Lead client partnerships and drive growth strategies in a dynamic tech consultancy.
- Company: Join Waracle, a world-class digital technology consultancy with a diverse and ambitious team.
- Benefits: Enjoy 35 days of holiday, hybrid working, and a strong focus on health and wellness.
- Other info: Be part of a vibrant culture with opportunities for personal and professional growth.
- Why this job: Make a real impact by solving complex challenges for ambitious clients in the tech space.
- Qualifications: Proven experience in strategic leadership and building authentic relationships with stakeholders.
The predicted salary is between 70000 - 90000 £ per year.
Waracle are looking for a collaborative, strategic, and growth-oriented Lead Client Partner for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.
This is a Hybrid role, offering the flexibility to balance your professional and personal life, with 2 days a week spent connecting with colleagues in our Edinburgh or London office.
Role Overview
As a Lead Client Partner at Waracle, you will work closely with cross-functional teams to define and execute growth strategies that drive sustainable client and business growth. This is a highly commercial, hands-on role where success is measured by revenue outcomes. You will lead client engagements, develop strategic opportunities, contribute to pitches and proposals, and build trusted relationships with senior stakeholders who value your expertise and advice. You will chair dedicated Client Service Groups across your accounts, bringing together delivery, technology and commercial leaders to ensure exceptional client outcomes and identify growth opportunities. As part of a high-performing demand team spanning client growth, new business and marketing, you will collaborate closely with colleagues, support capability development in commercial stewardship and business development, and help generate demand through networking, events, content and referrals.
Key Duties and Responsibilities
- Driving Collaborative Growth: Deliver organic growth within your accounts through exceptional service delivery, proactive demand generation, and compelling proposals.
- Leading Pitches & Proposals: Personally lead and co-create transformative pitches, while coaching and bringing the wider team along to elevate collective standards.
- Nurturing Executive Partnerships: Position yourself as a sought-after, trusted advisor to strategic C-suite client stakeholders.
- Team Stewardship: Chair and guide internal Client Service Groups (comprising Delivery, Technology, and Commercial leaders) to develop their skills in negotiation, commercial stewardship, and pitching.
- Commercial & Financial Care: Own accurate forecasting, margin optimizations, and risk management within your domain, while exploring innovative commercial models.
- Navigating Challenging Conversations: Serve as a supportive internal escalation point and expert advisor for complex client negotiations.
We welcome applications from individuals with a diverse range of backgrounds. If you meet the majority of the criteria below and share our values, we highly encourage you to apply:
What you’ll bring to the role
- Proven Strategic Leadership: Experience operating successfully as a Client Partner (or equivalent role) within a technology consultancy or professional services environment.
- Relationship & Influence: An ability to build deep, authentic networks and positively influence stakeholders at the highest corporate levels.
- Commercial Mindset: Demonstrated success managing financial metrics, pipeline development, margin optimisation, and accurate forecasting.
- Strong Communication: Highly persuasive communication and presentation skills, with a track record of winning large-scale, transformative digital projects.
- The Right Attitude: Energy, integrity, conviction, and a passion for technology transformation. We value leaders who make ethical choices, show courage in decision-making, and support their teams through complex challenges.
Recruitment Process
- Initial Chat: You’ll have a call with your dedicated Talent Acquisition Partner to talk about Waracle, your career goals, and the “important stuff” like salary and benefits.
- Two-Stage Interview: You’ll be invited to showcase your skills and find out more about the role.
- Supportive Onboarding: Your Talent Partner will guide you through the whole process right up to your first day.
Our Benefits
We believe in supporting our team, inside and outside of work. Here’s a glimpse of what you can expect:
- Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions.
- Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 × your annual salary for your loved ones.
- Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind.
- Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are.
- Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth.
- Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts.
- Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs.
- Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Lead Client Partner employer: WARACLE
Waracle is an exceptional employer that champions a collaborative and innovative work culture, offering a hybrid role that allows for a healthy work-life balance. With a strong focus on employee growth through continuous learning opportunities and a supportive environment, team members enjoy generous benefits including 35 days of holiday, a company-matched pension scheme, and wellness support. Located in vibrant Edinburgh or London, Waracle fosters a community-oriented atmosphere where employees can thrive both personally and professionally while making a meaningful impact through technology-driven transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Client Partner
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like WARACLE.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like WARACLE.
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We think you need these skills to ace Lead Client Partner
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to WARACLE.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of WARACLE. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at WARACLE
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with WARACLE, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at WARACLE, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for WARACLE could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at WARACLE as they’re likely seeking a candidate who can enhance their workplace culture.
