At a Glance
- Tasks: Engage with UK customers online and provide top-notch support.
- Company: Join a dynamic team in China for an exciting short-term role.
- Benefits: Earn RMB 30,000/month, plus commission, with free accommodation and meals.
- Other info: Enjoy full training and ongoing support in a vibrant environment.
- Why this job: Gain international experience while honing your customer service skills.
- Qualifications: Fluent English and a friendly attitude are key; experience is a bonus.
The predicted salary is between 3600 - 4400 £ per month.
Location: China Contract: Approximately 3months Salary: RMB 30,000/month (approx. £3,350) + commission Accommodation & Meals: Fully provided Position: Full-time
We are looking for an Online Customer Service Representative to join our team in China on a short-term contract.
The role mainly involves communicating with UK customers through online chat and messaging platforms.
We are looking for someone with fluent, natural English and a good understanding of British communication styles and customer expectations.
Responsibilities
- Communicate with UK customers online
- Respond to customer enquiries professionally
- Provide information about products and services
- Assist with general customer issues
- Follow up with customers when required
- Maintain a high standard of customer service
Requirements
- Fluent or native-level English
- Strong understanding of British English and UK communication styles
- Excellent written and verbal communication skills
- Friendly, patient and responsible
- Comfortable using online messaging platforms
- Able to live and work in China for approximately 3 months
- Customer service or sales experience preferred, but not essential
- Salary & Benefits
- RMB 30,000/month base salary (approx. £3,350)
- Performance-based commission
- Free accommodation
- Meals provided
- Full training and ongoing support
- International work experience
ONLINE CUSTOMER SERVICE employer: wanyanltd
Join our dynamic team in China as an Online Customer Service Representative, where you'll enjoy a supportive work culture that values communication and customer satisfaction. With a competitive salary, performance-based commission, and fully provided accommodation and meals, this role offers a unique opportunity for international work experience while fostering personal and professional growth. We prioritise employee development through comprehensive training and ongoing support, making us an excellent employer for those seeking meaningful and rewarding employment.
