Location: China
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Contract: Approximately 3months
Salary: RMB 30,000/month (approx. £3,350) + commission
Accommodation & Meals: Fully provided
Position: Full-time
We are looking for an Online Customer Service Representative to join our team in China on a short-term contract.
The role mainly involves communicating with UK customers through online chat and messaging platforms. We are looking for someone with fluent, natural English and a good understanding of British communication styles and customer expectations.
Responsibilities
- Communicate with UK customers online
- Respond to customer enquiries professionally
- Provide information about products and services
- Assist with general customer issues
- Follow up with customers when required
- Maintain a high standard of customer service
Requirements
- Fluent or native-level English
- Strong understanding of British English and UK communication styles
- Excellent written and verbal communication skills
- Friendly, patient and responsible
- Comfortable using online messaging platforms
- Able to live and work in China for approximately 3 months
- Customer service or sales experience preferred, but not essential
Salary & Benefits
- RMB 30,000/month base salary (approx. xgikmsk £3,350)
- Performance-based commission
- Free accommodation
- Meals provided
- Full training and ongoing support
- International work experience... Remote working/work at home options are available for this role.
ONLINE CUSTOMER SERVICE in Newton employer: wanyanltd
Join our dynamic team in China as an Online Customer Service Representative, where you'll enjoy a supportive work culture that values communication and customer satisfaction. With a competitive salary, performance-based commission, and fully provided accommodation and meals, this role offers a unique opportunity for international work experience while fostering personal and professional growth. We prioritise employee development through comprehensive training and ongoing support, making us an excellent employer for those seeking meaningful and rewarding employment.
