At a Glance
- Tasks: Lead key customer accounts, driving growth and building strong relationships.
- Company: Wanstor, an award-winning IT solutions provider with a collaborative culture.
- Benefits: Generous time off, continuous learning, personal development days, and volunteer opportunities.
- Other info: Enjoy a friendly team atmosphere with exciting social events throughout the year.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: Proven success in account management and strong relationship-building skills.
The predicted salary is between 60000 - 80000 € per year.
Hello. Welcome to Wanstor! At Wanstor, we’ve been delivering award-winning IT solutions for over 22 years, and we’re proud to keep growing year after year. Today, our team is over 200 strong, filled with talented professionals passionate about technology. Wanstor stands at the forefront of the industry with a full portfolio of high-quality services. From our award-winning managed services to our robust data and development capabilities, networking and infrastructure expertise, and unparalleled security solutions, Wanstor is renowned in the market for excellence. Our strong customer references provide a solid foundation for your success. If you’re looking for a place where your skills can thrive and grow, you’ll feel right at home here!
We’re looking for an Account Director to take strategic ownership of a portfolio of key customers, driving growth, strengthening executive relationships, and ensuring clients see measurable long-term value from their partnership with Wanstor. This is a consultative, commercially driven role where you’ll act as a trusted advisor to customer leadership teams—aligning Wanstor’s capabilities to client business goals, shaping account strategy, and identifying opportunities for expansion across our managed services, security, infrastructure, networking, data, and development offerings. You’ll balance strategic account leadership with commercial growth, ensuring Wanstor remains a valued long-term technology partner while contributing to wider new business objectives.
What You'll Do
- Take strategic ownership of a portfolio of key customer accounts, building strong senior stakeholder relationships and acting as Wanstor’s trusted commercial lead.
- Develop and execute account growth plans aligned to customer business objectives, identifying opportunities to expand services and increase long-term account value.
- Lead strategic customer conversations including roadmap planning, service reviews, business alignment discussions, and executive engagements.
- Drive commercial performance across your portfolio, delivering against revenue growth, retention, profitability, and customer satisfaction targets.
- Identify whitespace opportunities across Wanstor’s service portfolio including managed services, cyber security, cloud, networking, infrastructure and AI solutions.
- Create high-quality commercial proposals, account plans, business cases, and solution-led customer recommendations.
- Work closely with internal technical, service delivery, and leadership teams to ensure customers receive an exceptional experience and that issues are proactively managed.
- Support and contribute to wider business growth by identifying and developing targeted new business opportunities where appropriate.
- Maintain accurate forecasting and pipeline management, providing clear visibility of opportunities and commercial performance.
What You'll Need
- Proven success in a senior Account Management, Account Director, or Client Partner role within an MSP, IT services, technology solutions, or similar consultative environment.
- Strong commercial track record of growing existing customer accounts, increasing revenue, and delivering against sales or account growth targets.
- Experience building relationships with senior stakeholders including IT leaders, operational decision-makers, and executive-level contacts.
- A strategic mindset with the ability to understand customer challenges, align technology solutions to business outcomes, and build credible account growth plans.
- Strong consultative selling capability—comfortable uncovering needs, challenging constructively, and shaping opportunities rather than simply responding to requests.
- Excellent communication, negotiation, and presentation skills with confidence in both commercial and customer-facing conversations.
- Strong organisational skills with the ability to manage multiple priorities, customer relationships, and commercial opportunities effectively.
- Experience working cross-functionally with technical, service delivery, and leadership teams in a collaborative environment.
What You'll Love
- Generous Time Off: Enjoy annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays.
- Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers.
- Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge.
- Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year.
- Team Spirit: Join a friendly team and engage in various social events organised throughout the year.
Account Director employer: Wanstor
At Wanstor, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. With generous time off, continuous learning opportunities, and a strong commitment to personal development, our employees thrive in an environment that values their growth and well-being. Join us in our London office, where you can make a meaningful impact while enjoying a supportive team spirit and engaging in community volunteer initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local tech events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Research Wanstor thoroughly before your interview. Understand their services and recent projects so you can speak confidently about how your skills align with their needs. This shows you’re genuinely interested and prepared!
✨Tip Number 3
Practice your consultative selling skills. Be ready to discuss how you can uncover client needs and shape solutions that drive value. Role-playing with a friend can help you nail this part!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the Wanstor team!
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Director role. Highlight your experience in account management and how it aligns with Wanstor's goals. We want to see how you can drive growth and build strong relationships!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you've increased revenue or improved customer satisfaction in previous roles. This helps us understand the value you can bring to our team.
Be Authentic:Let your personality shine through in your application. We’re looking for someone who fits well with our team culture, so don’t be afraid to show us who you are and what you're passionate about!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!
How to prepare for a job interview at Wanstor
✨Know Your Stuff
Before the interview, dive deep into Wanstor's services and recent projects. Familiarise yourself with their managed services, security solutions, and any recent awards they've won. This will not only show your genuine interest but also help you align your experience with their needs.
✨Build Your Story
Prepare to share specific examples from your past roles that highlight your success in account management and growth. Think about times when you’ve built strong relationships with senior stakeholders or identified new business opportunities. Tailor these stories to reflect how they relate to Wanstor’s goals.
✨Ask Insightful Questions
Come prepared with questions that demonstrate your strategic mindset. Ask about their approach to client engagement or how they measure success in account growth. This shows you’re thinking beyond just the role and are genuinely interested in contributing to their long-term success.
✨Showcase Your Consultative Skills
During the interview, emphasise your consultative selling capabilities. Discuss how you've uncovered client needs and shaped solutions rather than just responding to requests. This aligns perfectly with the Account Director role and will illustrate your fit for the position.
