Wanstor Ltd is seeking a Service Desk Team Leader to join our service management team in the UK. You will oversee day-to-day service desk operations, manage customer expectations, and ensure incidents and requests are prioritized and resolved efficiently.
You will drive SLA performance, lead 1st/2nd line technicians, coordinate staff training and personal development, and foster a proactive, high‑performing team culture in a fast-paced environment.
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Service Desk Team Leader - Drive SLA Excellence & Team Growth employer: Wanstor Ltd
Join our dynamic AI & Transformation team as an Automation Developer, where you'll not only leverage cutting-edge technology to create impactful AI solutions but also enjoy a supportive work culture that prioritises employee growth and development. With generous benefits including 24 days of annual leave, personal development days, and opportunities for community engagement, we foster an environment that encourages innovation and collaboration. Located in a vibrant area, our company is committed to making a meaningful difference for our clients while ensuring a rewarding experience for our employees.
