At a Glance
- Tasks: Drive growth and build relationships with key customer accounts in IT services.
- Company: Join Wanstor, an award-winning IT solutions provider with a vibrant team.
- Benefits: Enjoy generous time off, continuous learning, and personal development opportunities.
- Other info: Collaborative environment with social events and community volunteer opportunities.
- Why this job: Be a trusted advisor and make a real impact in the tech industry.
- Qualifications: Proven success in account management and strong relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
Hello. Welcome to Wanstor! At Wanstor, we’ve been delivering award-winning IT solutions for over 22 years, and we’re proud to keep growing year after year. Today, our team is over 200 strong, filled with talented professionals passionate about technology.
Wanstor stands at the forefront of the industry with a full portfolio of high-quality services. From our award-winning managed services to our robust data and development capabilities, networking and infrastructure expertise, and unparalleled security solutions, Wanstor is renowned in the market for excellence. Our strong customer references provide a solid foundation for your success. If you’re looking for a place where your skills can thrive and grow, you’ll feel right at home here!
We’re looking for an Account Director to take strategic ownership of a portfolio of key customers, driving growth, strengthening executive relationships, and ensuring clients see measurable long-term value from their partnership with Wanstor. This is a consultative, commercially driven role where you’ll act as a trusted advisor to customer leadership teams—aligning Wanstor’s capabilities to client business goals, shaping account strategy, and identifying opportunities for expansion across our managed services, security, infrastructure, networking, data, and development offerings.
You’ll balance strategic account leadership with commercial growth, ensuring Wanstor remains a valued long-term technology partner while contributing to wider new business objectives.
What You'll Do- Take strategic ownership of a portfolio of key customer accounts, building strong senior stakeholder relationships and acting as Wanstor’s trusted commercial lead.
- Develop and execute account growth plans aligned to customer business objectives, identifying opportunities to expand services and increase long-term account value.
- Lead strategic customer conversations including roadmap planning, service reviews, business alignment discussions, and executive engagements.
- Drive commercial performance across your portfolio, delivering against revenue growth, retention, profitability, and customer satisfaction targets.
- Identify whitespace opportunities across Wanstor’s service portfolio including managed services, cyber security, cloud, networking, infrastructure and AI solutions.
- Create high-quality commercial proposals, account plans, business cases, and solution-led customer recommendations.
- Work closely with internal technical, service delivery, and leadership teams to ensure customers receive an exceptional experience and that issues are proactively managed.
- Support and contribute to wider business growth by identifying and developing targeted new business opportunities where appropriate.
- Maintain accurate forecasting and pipeline management, providing clear visibility of opportunities and commercial performance.
- Proven success in a senior Account Management, Account Director, or Client Partner role within an MSP, IT services, technology solutions, or similar consultative environment.
- Strong commercial track record of growing existing customer accounts, increasing revenue, and delivering against sales or account growth targets.
- Experience building relationships with senior stakeholders including IT leaders, operational decision-makers, and executive-level contacts.
- A strategic mindset with the ability to understand customer challenges, align technology solutions to business outcomes, and build credible account growth plans.
- Strong consultative selling capability—comfortable uncovering needs, challenging constructively, and shaping opportunities rather than simply responding to requests.
- Excellent communication, negotiation, and presentation skills with confidence in both commercial and customer-facing conversations.
- Strong organisational skills with the ability to manage multiple priorities, customer relationships, and commercial opportunities effectively.
- Experience working cross-functionally with technical, service delivery, and leadership teams in a collaborative environment.
- Generous Time Off: Enjoy annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays.
- Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers.
- Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge.
- Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year.
- Team Spirit: Join a friendly team and engage in various social events organised throughout the year.
Strategic Account Director - IT Services Growth employer: Wanstor Limited
Wanstor is an exceptional employer that fosters a vibrant work culture where innovation and collaboration thrive. With generous benefits such as increasing annual leave, continuous learning opportunities, and a strong commitment to personal development, employees are empowered to grow their skills while contributing to meaningful projects. Located in a hybrid work environment, Wanstor not only values its team members but also encourages community engagement through paid volunteer days, making it a rewarding place to build a career in IT services.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Director - IT Services Growth
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews! Research Wanstor’s services and think about how your experience aligns with their goals. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which is always a plus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Wanstor family.
We think you need these skills to ace Strategic Account Director - IT Services Growth
Some tips for your application 🫡
Show Your Strategic Side:When writing your application, make sure to highlight your strategic mindset. We want to see how you can align technology solutions with business outcomes, so share examples of how you've done this in the past!
Tailor Your Experience:Don’t just send a generic CV! Tailor your experience to match the role of Account Director. Focus on your successes in account management and how you've driven growth in previous positions. We love seeing relevant achievements!
Communicate Clearly:Your written application is your first chance to impress us, so make it count! Use clear and concise language, and don’t shy away from showcasing your excellent communication skills. Remember, we value strong communicators!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wanstor Limited
✨Know Your Stuff
Before the interview, dive deep into Wanstor's services and recent projects. Familiarise yourself with their managed services, security solutions, and any recent innovations. This will help you speak confidently about how your experience aligns with their offerings.
✨Build Relationships
Since this role involves engaging with senior stakeholders, practice how you'll establish rapport. Think of examples from your past where you've successfully built relationships with IT leaders or decision-makers, and be ready to share these during the interview.
✨Showcase Your Strategic Mindset
Prepare to discuss how you've developed account growth plans in previous roles. Be specific about how you identified opportunities for expansion and aligned technology solutions with business goals. This will demonstrate your consultative selling capability.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about Wanstor's future growth plans or how they measure success in client partnerships. This shows your genuine interest in the company and the role, making you stand out as a candidate.
