Wanstor Limited is seeking a Service Desk Team Lead to mentor the Service Management team and drive continual process improvement. The role focuses on incident and request management, stakeholder communication, and ensuring high-quality customer support across a subset of clients.
You will manage tickets, maintain SLA performance, and lead a small team of technicians, with a hybrid work arrangement and opportunities for professional development.
#J-18808-Ljbffr
Service Desk Team Lead - Hybrid, Lead & Improve IT Support in City of London employer: Wanstor Limited
Wanstor is an exceptional employer that fosters a dynamic and supportive work culture, perfect for a Business Development Manager looking to thrive in a hybrid environment. With generous time off, continuous learning opportunities, and a strong emphasis on personal development, employees are encouraged to grow both professionally and personally. The collaborative spirit within the team, combined with the chance to make a meaningful impact through technology solutions, makes Wanstor a rewarding place to build your career.
