At a Glance
- Tasks: Manage customer accounts, drive growth, and connect clients with innovative tech solutions.
- Company: Join Wanstor, a forward-thinking company focused on technology and customer success.
- Benefits: Enjoy generous time off, continuous learning opportunities, and paid volunteer days.
- Other info: Work in a supportive team environment with excellent career development prospects.
- Why this job: Be a trusted advisor and shape the future of technology for clients.
- Qualifications: Experience in account management within IT services and strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
We’re looking for an Account Manager to take ownership of a portfolio of customers, building strong relationships, driving growth and helping clients get maximum value from everything Wanstor has to offer. You’ll work closely with customers to understand their priorities, challenges and ambitions, connecting them with solutions across cloud, cyber security, managed services, networking, modern workplace and our growing AI capabilities. Acting as a trusted advisor, you’ll bring new ideas to customers, identify opportunities to expand and develop accounts, and help organisations understand how emerging technologies — particularly AI and automation — can transform the way they work. It’s a consultative, commercially focused role where customer success and growth go hand in hand. You’ll have the opportunity to build genuinely strategic relationships, shape technology roadmaps and grow your accounts by delivering real value.
What You'll Do
- Own and develop a portfolio of customer accounts, with accountability for revenue growth and retention
- Build strong, trusted relationships with key stakeholders across your accounts
- Identify and drive upsell and cross-sell opportunities across managed services, projects, and solutions
- Lead regular account reviews, aligning Wanstor’s services to customer goals and future plans
- Work closely with internal delivery and technical teams to ensure a high-quality customer experience
- Manage commercial conversations including renewals, pricing, and contract discussions
- Proactively spot risks within accounts and take action to protect revenue and relationships
What You'll Need
- Proven experience in an Account Executive/Manager role within an MSP or IT services environment
- Strong commercial awareness with experience growing and retaining customer accounts
- A solid understanding of core IT services such as managed services, cloud, security, and modern workplace
- Ability to hold credible conversations with technical stakeholders, even if you are not hands-on
- Confidence in leading customer conversations, including commercial and strategic discussions
- Strong communication and stakeholder management skills
- A proactive, ownership-driven mindset
What You'll Love
- Generous Time Off: Enjoy 24 days of annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays.
- Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers.
- Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge.
- Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year.
- Team Spirit: Join a friendly team and engage in various social events organised throughout the year.
Account Manager (Managed/Professional Services) employer: Wanstor Limited
Wanstor is an exceptional employer that fosters a dynamic and supportive work culture, perfect for a Business Development Manager looking to thrive in a hybrid environment. With generous time off, continuous learning opportunities, and a strong emphasis on personal development, employees are encouraged to grow both professionally and personally. The collaborative spirit within the team, combined with the chance to make a meaningful impact through technology solutions, makes Wanstor a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Managed/Professional Services)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager (Managed/Professional Services) at Wanstor Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Wanstor Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager (Managed/Professional Services). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager (Managed/Professional Services)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Wanstor Limited:When writing your cover letter, make sure to tailor your message specifically for Wanstor Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Wanstor Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Wanstor Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Wanstor Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Wanstor Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
