At a Glance
- Tasks: Lead key customer accounts, driving growth and building strong relationships.
- Company: Join Wanstor, an award-winning IT solutions provider with a vibrant team.
- Benefits: Enjoy generous time off, continuous learning, and personal development opportunities.
- Other info: Collaborative environment with social events and community volunteer opportunities.
- Why this job: Make a real impact by aligning technology solutions with client business goals.
- Qualifications: Proven success in account management and strong commercial acumen required.
The predicted salary is between 60000 - 80000 £ per year.
Hello. Welcome to Wanstor! At Wanstor, we’ve been delivering award-winning IT solutions for over 22 years, and we’re proud to keep growing year after year. Today, our team is over 200 strong, filled with talented professionals passionate about technology.
Wanstor stands at the forefront of the industry with a full portfolio of high-quality services. From our award-winning managed services to our robust data and development capabilities, networking and infrastructure expertise, and unparalleled security solutions, Wanstor is renowned in the market for excellence. Our strong customer references provide a solid foundation for your success. If you’re looking for a place where your skills can thrive and grow, you’ll feel right at home here!
We’re looking for an Account Director to take strategic ownership of a portfolio of key customers, driving growth, strengthening executive relationships, and ensuring clients see measurable long-term value from their partnership with Wanstor. This is a consultative, commercially driven role where you’ll act as a trusted advisor to customer leadership teams—aligning Wanstor’s capabilities to client business goals, shaping account strategy, and identifying opportunities for expansion across our managed services, security, infrastructure, networking, data, and development offerings.
You’ll balance strategic account leadership with commercial growth, ensuring Wanstor remains a valued long-term technology partner while contributing to wider new business objectives.
What You'll Do- Take strategic ownership of a portfolio of key customer accounts, building strong senior stakeholder relationships and acting as Wanstor’s trusted commercial lead.
- Develop and execute account growth plans aligned to customer business objectives, identifying opportunities to expand services and increase long-term account value.
- Lead strategic customer conversations including roadmap planning, service reviews, business alignment discussions, and executive engagements.
- Drive commercial performance across your portfolio, delivering against revenue growth, retention, profitability, and customer satisfaction targets.
- Identify whitespace opportunities across Wanstor’s service portfolio including managed services, cyber security, cloud, networking, infrastructure and AI solutions.
- Create high-quality commercial proposals, account plans, business cases, and solution-led customer recommendations.
- Work closely with internal technical, service delivery, and leadership teams to ensure customers receive an exceptional experience and that issues are proactively managed.
- Support and contribute to wider business growth by identifying and developing targeted new business opportunities where appropriate.
- Maintain accurate forecasting and pipeline management, providing clear visibility of opportunities and commercial performance.
- Proven success in a senior Account Management, Account Director, or Client Partner role within an MSP, IT services, technology solutions, or similar consultative environment.
- Strong commercial track record of growing existing customer accounts, increasing revenue, and delivering against sales or account growth targets.
- Experience building relationships with senior stakeholders including IT leaders, operational decision-makers, and executive-level contacts.
- A strategic mindset with the ability to understand customer challenges, align technology solutions to business outcomes, and build credible account growth plans.
- Strong consultative selling capability—comfortable uncovering needs, challenging constructively, and shaping opportunities rather than simply responding to requests.
- Excellent communication, negotiation, and presentation skills with confidence in both commercial and customer-facing conversations.
- Strong organisational skills with the ability to manage multiple priorities, customer relationships, and commercial opportunities effectively.
- Experience working cross-functionally with technical, service delivery, and leadership teams in a collaborative environment.
- Generous Time Off: Enjoy annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays.
- Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers.
- Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge.
- Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year.
- Team Spirit: Join a friendly team and engage in various social events organised throughout the year.
Account Director employer: Wanstor Limited
Wanstor is an exceptional employer that fosters a vibrant work culture, offering generous benefits such as increasing annual leave, continuous learning opportunities, and dedicated personal development days. With a strong emphasis on employee growth and community engagement, Wanstor provides a supportive environment where talented professionals can thrive while making a meaningful impact in the IT solutions industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Account Director role.
✨Tip Number 2
Show off your consultative skills in interviews. Be ready to discuss how you've aligned tech solutions with business goals in the past. This is key for a role like this!
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle strategic account growth and customer relationships. Practice makes perfect, so get a mate to help you out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Director role. Highlight your experience in account management and how it aligns with Wanstor's goals. We want to see how you can drive growth and build strong relationships!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you've increased revenue or improved customer satisfaction in previous roles. This helps us see the impact you could have at Wanstor.
Be Authentic:Let your personality shine through in your application. We’re looking for someone who fits well with our team culture, so don’t be afraid to show us who you are and what makes you passionate about technology and customer success.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wanstor Limited
✨Know Your Stuff
Before the interview, dive deep into Wanstor's services and recent projects. Familiarise yourself with their managed services, security solutions, and any recent innovations. This will help you speak confidently about how your experience aligns with their offerings.
✨Build Relationships
As an Account Director, relationship-building is key. Prepare to discuss your strategies for developing strong connections with senior stakeholders. Think of examples where you've successfully navigated complex client relationships and how you can bring that expertise to Wanstor.
✨Showcase Your Strategic Mindset
Wanstor is looking for someone who can align technology solutions with business outcomes. Be ready to share specific instances where you've identified growth opportunities or shaped account strategies that led to measurable success. This will demonstrate your consultative selling capability.
✨Prepare for Commercial Conversations
Expect to engage in discussions about revenue growth and customer satisfaction targets. Brush up on your negotiation and presentation skills, and be prepared to present a mock proposal or account plan. This will show that you're not just a fit for the role but also ready to hit the ground running.
