At a Glance
- Tasks: Manage sessions, support members, and ensure a welcoming environment.
- Company: Community Centre focused on engagement and support.
- Benefits: Earn £16 p/h with flexible hours and a friendly atmosphere.
- Other info: Great opportunity for personal growth and experience in event management.
- Why this job: Join a vibrant team and make a difference in your community.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 33280 - 33280 € per year.
This post is subject to a probationary period of 3 months. The purpose of this post is to ensure the smooth and efficient management of sessions taking place in the Centre. This includes providing a warm welcome to and supporting Association members, hirers and class tutors as well as visiting members of the public.
Daily duties include:
- Ensure that rooms are clean and in good order for the start of sessions.
- Ensure users restore rooms to good order at end of each session.
- At designated break times operate the tea/coffee bar and take payments card/cash.
- Manage queries regarding the carpark.
- Manage membership queries and sign up new members.
- Liaise with external bookings re. equipment and room requirements.
- Handle telephone enquiries.
- Implement Association procedures in the event of fire evacuation or other emergencies.
- Ensure all users comply with health and safety guidelines.
- Be aware of safeguarding issues for all users, particularly children and vulnerable adults.
- Under the direction of the Centre Manager, undertake defined office tasks, including uploading to social media.
- Contribute to the maintenance of the house and gardens.
- And other tasks as may be deemed reasonable.
For further information and an application form please click "Fast Apply".
Assistant Session Manager employer: Wanstead House Community Association
As an Assistant Session Manager, you will be part of a welcoming and supportive team dedicated to creating a positive environment for our Association members and the public. Our Centre fosters a collaborative work culture, offering flexible hours and opportunities for personal growth while ensuring a safe and engaging space for all users. Join us in making a meaningful impact in the community, where your contributions are valued and recognised.
Contact Detail:
Wanstead House Community Association Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Session Manager
✨Tip Number 1
Make sure you research the Centre and its community before your interview. Knowing about their values and activities will help us connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and management. We want to be ready to demonstrate how we can provide a warm welcome and support to members and visitors alike.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows our enthusiasm for the role and helps us understand more about the day-to-day responsibilities, especially around managing sessions and handling queries.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and remind them of our interest in the Assistant Session Manager position.
We think you need these skills to ace Assistant Session Manager
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application:Make sure to tailor your application to the Assistant Session Manager role. Highlight any relevant experience you have with managing sessions or working with the public. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the important bits. This helps us understand your qualifications quickly and easily.
Apply Through Our Website:Don’t forget to apply through our website using the 'Fast Apply' option! It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details.
How to prepare for a job interview at Wanstead House Community Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Session Manager. Familiarise yourself with the daily duties listed in the job description, such as managing room setups and handling queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role involves interacting with members, hirers, and the public, be prepared to discuss your experience in customer service. Think of specific examples where you've provided excellent support or resolved issues effectively. This will show that you can create a warm and welcoming environment.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing a fire evacuation or dealing with a difficult customer. Practise your responses to these scenarios, focusing on your problem-solving skills and adherence to health and safety guidelines. This will highlight your readiness for the role.
✨Demonstrate Your Team Spirit
The Assistant Session Manager works under the Centre Manager and collaborates with various stakeholders. Be ready to talk about your teamwork experiences and how you contribute to a positive work atmosphere. This will show that you're not just a lone wolf but someone who thrives in a collaborative environment.
