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- Tasks: Ensure safety and security in a luxury hotel environment while providing excellent customer service.
- Company: Join a leading security group dedicated to protecting high-end businesses.
- Benefits: Earn £14.32 per hour with service charge benefits and flexible shifts.
- Why this job: Be part of a dynamic team ensuring guest safety in a prestigious setting.
- Qualifications: SIA Licence required; previous hotel security experience preferred.
- Other info: Immediate start available; great opportunity for career growth in security.
The predicted salary is between 29700 - 29700 £ per year.
Hours: 8:00-20:00 4 on 4 off (Day shift) and 20:00-08:00 4 on 4 off (Night shift). We need 2 officers (1 Day, 1 Night). Location: Central London. Pay Rate: £14.32 per hour.
Role Summary: The position requires officers to have exceptional customer service skills, work well in a team, conduct patrols, respond to emergencies, have excellent communication skills and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Positive customer service, effective communication and visibility are crucial when interacting with customers, the public and emergency services. Security must identify risks that threaten the business and reputation and take appropriate action. Continuous training is required as policies, procedures and technology evolve.
Responsibilities:
- Wear the correct uniform, PPE, SIA Badge and always present clean and smart.
- Demonstrate excellent customer service and engage positively with every person.
- Carry out all duties in accordance with the Assignment Instructions and Risk Assessment.
- Follow relevant customer policy and procedures.
- Utilise access control systems to ensure building perimeter security integrity.
- Use CCTV, systems and alarms to monitor and detect risk and suspicious activity.
- Deter crime and anti-social behaviour through awareness of behaviour and intelligence.
- Conduct relevant testing of security and safety systems.
- Perform internal and external patrols as required.
- Report incidents accurately and timely, following the correct escalation model.
- Collaborate with Emergency Services, including evidence detection and protection.
- Support the customer’s brand and culture and follow reasonable requests.
Person Specification:
- SIA Licence for specific site (Door Supervision).
- Previous security experience within a 5-star hotel.
- Conscientious, alert and strong attention to detail.
- Adapts to changing priorities, flexible and collaborative.
- Punctual, reliable, committed, demonstrating respect for colleagues.
- Highest standards of integrity, maintaining confidentiality when handling sensitive information.
- Effective verbal and written communication skills.
- Responds well to positive change and innovation.
Additional Details:
- Experience: Required.
- Languages: English – Advanced.
- Employment: Full-time.
- Schedule: 8:00-20:00 4 on 4 off or 20:00-08:00 4 on 4 off.
- Salary: £14.32 hourly.
- Benefits: Service Charge.
- Starting time: Immediate start!
About Assist Security Group: We specialise in protecting your business through a tailored, risk-based approach. We assess threats, vulnerabilities and incident trends to build secure solutions for each environment.
5 Star Hotel Security Officer in City of Westminster employer: Wandsworth Town Station
Contact Detail:
Wandsworth Town Station Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 5 Star Hotel Security Officer in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the security industry. Attend events, join online forums, or even chat with folks at your local coffee shop. You never know who might have a lead on that perfect 5-star hotel security officer role!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to demonstrate your exceptional customer service skills. Share examples of how you've handled tricky situations in the past – it’ll make you stand out as the ideal candidate for the job.
✨Tip Number 3
Dress to impress! As a security officer, looking sharp is part of the job. Make sure you’re well-presented when you meet with hiring managers. It shows you take pride in your appearance and understand the importance of professionalism in a 5-star environment.
✨Tip Number 4
Don’t forget to follow up! After an interview or networking event, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great way to reinforce your communication skills!
We think you need these skills to ace 5 Star Hotel Security Officer in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since this role is all about exceptional customer service, make sure to highlight any relevant experience in your application. We want to see how you engage positively with people and handle situations with a smile!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to connect their background to our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wandsworth Town Station
✨Dress to Impress
Make sure you wear the correct uniform and present yourself clean and smart. First impressions matter, especially in a role that requires you to be well presented at all times.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role is all about engaging positively with people, so be ready to demonstrate your ability to connect with customers and handle situations effectively.
✨Know Your Security Basics
Brush up on your knowledge of security protocols, risk assessment, and emergency response procedures. Being able to discuss these topics confidently will show that you're serious about the role and understand its responsibilities.
✨Communicate Clearly
Practice your verbal and written communication skills. You’ll need to report incidents accurately and collaborate with emergency services, so being articulate and clear in your communication is key to success in this position.