At a Glance
- Tasks: Lead a dynamic team supporting unpaid Carers and manage frontline services.
- Company: Join Wandsworth Carers’ Centre, a charity making a real difference since 1995.
- Benefits: Enjoy hybrid work, generous leave, pension, and ongoing training opportunities.
- Other info: Be part of a diverse team committed to community support and inclusion.
- Why this job: Empower Carers and create impactful services in a supportive environment.
- Qualifications: Experience in frontline service delivery and staff management required.
The predicted salary is between 32199 - 39355 £ per year.
Work Location: Balham (London). Hybrid. Minimum 60% office based.
This post is open to male applicants only due to a genuine occupational requirement.
Are you passionate about supporting and empowering unpaid Carers? Do you have experience of managing frontline services and staff? If so, this could be the job for you! This is a fantastic opportunity to join a dynamic team that provides a range of support services to unpaid Carers in Wandsworth.
We require an experienced, motivated and proactive manager for this post.
About The Role:
As a member of the Senior Leadership Team (SLT), you will share collective responsibility for managing Wandsworth Carers’ Centre (WCC) services and delivering its strategic goals. You will be directly responsible for the management of frontline support staff (currently 3 in number) and for any volunteers aligned to those staff members/services. You will provide advocacy, referral and ongoing practical and emotional support to Carers through individual and group work as required, facilitating the monthly Male Carers peer support group and overseeing the volunteer led Male Carers Social group. You will work collaboratively with other local agencies delivering training and undertaking outreach and in developing and maintaining partnerships and referral pathways that support Carers’ health and wellbeing. You will share responsibility for improving, developing and growing the services to ensure that they continue to effectively meet changing needs. This will include generating new ideas for services and projects and writing fundraising applications.
Key Requirements Include:
- Experience of delivering front line services and managing staff
- Experience of developing service plans and project development
- Outstanding organisational and communication skills, excellent IT skills and experience of report writing
- The successful applicant will be able to manage conflicting demands with tight deadlines and be a key team player.
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring equity and inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
- Hybrid on completion of induction period with a minimum 60% office based
- Friendly team and working environment
- Annual leave starts at 31 days increasing to 36 days plus bank holidays
- Contributory company pension
- Ongoing training and development opportunities
- Employee assistance program offering 24/7 support
If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you!
Services Manager employer: Wandsworth Carers' Centre
Wandsworth Carers' Centre offers a dynamic work environment focused on supporting unpaid carers, providing opportunities for professional growth within a dedicated team. Employees can expect to engage in meaningful work that directly impacts the community, alongside a supportive leadership structure. The Centre values proactive management and encourages staff to take initiative in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Services Manager
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Wandsworth Carers' Centre.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Wandsworth Carers' Centre.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Wandsworth Carers' Centre.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Wandsworth Carers' Centre. Apply directly through us to stand out!
We think you need these skills to ace Services Manager
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Wandsworth Carers' Centre. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Services Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Wandsworth Carers' Centre
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Wandsworth Carers' Centre. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
