Wandle is looking for a Neighbourhood Customer Service Team Leader in Greater London to lead the neighbourhood team and deliver excellent services to customers.
You will performance manage Housing Officers, handle conflicts, and use data to drive decisions while collaborating with other teams across the organisation.
The role requires proven housing management experience, a strong track record in performance management, and a customer-centric leadership approach.
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Neighbourhood Service Lead: Customer Care & Performance employer: Wandle
Wandle Housing Association is an excellent employer for those starting their careers, offering a supportive work environment that prioritises employee growth through structured on-the-job training and mentoring. Located in a hybrid work setting, employees benefit from a balanced approach to work-life integration while gaining hands-on experience in insurance operations. With a strong focus on collaboration and professional development, Wandle fosters a culture where early-career professionals can thrive and make meaningful contributions.
