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- Tasks: Manage complex major repairs projects and ensure exceptional customer service.
- Company: Join Wandle, a leader in social housing with a commitment to community.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives through impactful project management.
- Qualifications: 5+ years in social housing surveying and strong communication skills.
- Other info: Collaborative environment focused on customer wellbeing and effective service delivery.
The predicted salary is between 59000 - 82600 £ per year.
We are looking for a Complex Works & Project Surveyor to join us on a 12 month contract here at Wandle.
Key Responsibilities:
- To manage, oversee and coordinate complex major repairs projects, working with key stakeholders including consultants, contractors, residents and Wandle staff to bring efficient resolution and effective customer service.
- To be a key lead on case/project management, bringing efficient support to the Maintenance Manager in delivering projects on time, working with VFM and commercial oversight and H&S in mind, striving to achieve overall exceptional customer service, in line with our organisational values.
- To be a source of experience, knowledge, support and guidance for the Major Repairs Team, including our current pool of surveyors that work within Property Services, contributing to efficient delivery of all workstreams including legal disrepair, empty homes (voids), insurance, damp & mould and other major repairs projects.
You:
- Relevant/tangible experience (5 years+) in social housing surveying & property maintenance, including pathological building inspections/investigations, defect diagnosis and remediation, contractor/consultant supervision and project oversight, coordination and delivery.
- Strong understanding of regulatory frameworks including CDM, H&S, building regulations, contract administration and commercial awareness.
- Relevant experience in customer service, communication and engagement showing knowledge and understanding of service delivery requirements within the social housing landscape and the various demographics, vulnerabilities and challenges that arise.
- Effective time management, IT & communication skills, understanding of the requirements of good record keeping, auditable processes and procedures to bring strong governance and competency within the service area.
- Confident, competent, approachable, communicate manor. Striving for collaborative, efficient, effective and excellent service delivery keeping our customer's wellbeing and experience at the forefront of everything we aim to achieve and deliver.
Closing date: Tuesday 17th February 2026 at 11:59pm
Shortlisting: 18th February 2026
Interviews: Week commencing 23rd February 2026 (subject to change)
Complex Works & Project Surveyor in London employer: Wandle
Contact Detail:
Wandle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Works & Project Surveyor in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Wandle and understanding their values. Tailor your responses to show how your experience aligns with their mission, especially in delivering exceptional customer service.
✨Tip Number 3
Showcase your project management skills! Be ready to discuss specific examples of how you've successfully managed complex repairs projects in the past, highlighting your ability to coordinate with various stakeholders.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Wandle.
We think you need these skills to ace Complex Works & Project Surveyor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your relevant experience in social housing surveying and property maintenance to show us you’re the right fit for the Complex Works & Project Surveyor role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our values. Don’t forget to mention your experience with project management and customer service, as these are key for us.
Showcase Your Communication Skills: Since effective communication is crucial for this position, make sure your application is clear and concise. Use professional language but keep it friendly – we want to see your approachable side too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the hiring process.
How to prepare for a job interview at Wandle
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing surveying and property maintenance. Be ready to discuss your experience with pathological building inspections and defect diagnosis, as these are key aspects of the role.
✨Showcase Your Project Management Skills
Prepare examples of how you've successfully managed complex projects in the past. Highlight your ability to coordinate with various stakeholders and ensure projects are delivered on time while maintaining high standards of customer service.
✨Understand the Regulations
Familiarise yourself with relevant regulatory frameworks like CDM and H&S regulations. Being able to discuss these confidently will show that you have a strong understanding of the legalities involved in the role.
✨Communicate Effectively
Practice your communication skills, as this role requires engaging with a diverse range of people. Be prepared to demonstrate how you can convey complex information clearly and build rapport with residents and colleagues alike.
