Wandle Housing Association Limited. in London seeks a Stage 2 and Housing Ombudsman Lead to oversee all Stage 2 and Ombudsman cases, coordinating with the Housing Ombudsman Service.
You will manage a caseload, guide colleagues, and drive high standards of complaint handling across the organisation. The role requires experience with Stage 2 or complex complaints, deep knowledge of the Housing Ombudsman Code, and the ability to work independently to meet deadlines while maintaining excellent
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Stage 2 Housing Ombudsman Lead: Case Leader employer: Wandle Housing Association Limited.
Wandle Housing Association Limited is an exceptional employer that prioritises employee well-being and professional growth in the vibrant city of London. With a strong commitment to delivering outstanding neighbourhood services, we foster a collaborative work culture where your contributions are valued, and you have the opportunity to lead a dedicated team while enjoying the flexibility of a hybrid working model. Join us to make a meaningful impact in the community and advance your career in a supportive environment.
Contact Details:
Wandle Housing Association Limited. Recruitment Team