At a Glance
- Tasks: Support insurance operations by managing claims, correspondence, and data systems.
- Company: Join Wandle Housing Association's dynamic Finance team.
- Benefits: Competitive salary, hybrid work model, and on-the-job training.
- Other info: Great opportunity for growth in a supportive environment.
- Why this job: Kickstart your career in insurance with hands-on experience and mentorship.
- Qualifications: Ideal for early-career professionals or recent graduates with a passion for insurance.
The predicted salary is between 30000 - 30000 £ per year.
- Insurance Support Officer
- £30,000 per annum – Permanent – Full Time – Hybrid (2 Office Days per week)
This is a great opportunity to join the Finance team at Wandle Housing Association. We're looking for a highly supportive individual to join as the Insurance Support Officer.
You will provide administrative and operational support to the Insurance & Risk Management function.
This role is ideal for an early-career professional or graduate seeking hands-on experience in insurance operations.
It is structured to offer on-the-job training, mentoring, and exposure to core insurance processes.
The position may transition to a permanent role depending on business needs and performance.
What you’ll be doing
- Logging & tracking Insurance claims – Including maintaining the claims register, assisting in managing claims (PL, EL, Property & Motor) and supporting monthly reporting.
- Managing the insurance mailbox and correspondence – Ensuring timely responses and proper filing and liaising with internal teams and external stakeholders.
- Supporting documentation for claims and support with renewals – Gathering supporting evidence for claims defensibility, interpreting policy schedules, and assisting with policy renewals.
- Updating data systems/ Project support – Tracking claims trends and ensuring accurate insurance records & provide support with various Insurance projects.
What we are looking for
- Early-career professional or recent graduate – This role is designed for someone at the start of their career.
- Demonstrated interest in insurance, risk, or property – through academic projects, internships, or work experience.
- Strong analytical and organisational skills – with the ability to manage multiple tasks and maintain accurate records.
- Excellent written and verbal communication skills – confident engaging with internal teams and external stakeholders.
- Proficiency in Microsoft Office, especially Excel – comfortable working with data, spreadsheets, and dashboards etc.
- Motivated, and eager to learn with a proactive mindset and willingness to take initiative.
- Experience in a corporate, finance, or insurance environment (even in a support or internship capacity) will be highly regarded.
Wandle offers great benefits across the business, please see the link for our Recruitment Pack here - Home - Recruitment Pack
- Shortlisting: 31st August 2026
- 1st Stage Interviews: Week Commencing 7th September
- 2nd Stage Interviews: Week Commencing 14th September
Please note we are unable to sponsor Visa's, so to be able to work for Wandle you must already have and be able to provide proof of your Right to Work in the United Kingdom.
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Insurance Support Officer in London employer: WANDLE HOUSING ASSOCIATION LIMITED
Wandle Housing Association is an exceptional employer that prioritises employee growth and a collaborative work culture. With a hybrid working model, employees enjoy flexibility while contributing to meaningful projects that enhance cyber security across the organisation. The commitment to professional development, alongside a supportive team environment, makes Wandle a rewarding place to advance your career as a Security Analyst.
Contact Details:
WANDLE HOUSING ASSOCIATION LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Support Officer in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like WANDLE HOUSING ASSOCIATION LIMITED). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like WANDLE HOUSING ASSOCIATION LIMITED. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Support Officer in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at WANDLE HOUSING ASSOCIATION LIMITED.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at WANDLE HOUSING ASSOCIATION LIMITED. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at WANDLE HOUSING ASSOCIATION LIMITED
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at WANDLE HOUSING ASSOCIATION LIMITED to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at WANDLE HOUSING ASSOCIATION LIMITED, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding WANDLE HOUSING ASSOCIATION LIMITED's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
