Property Maintenance & Compliance Administrator
Reporting to Head of Housing & Property Services
Part-time: 21-24 hours a week (Mon-Fri - flexible)
Location: On-site across Charity properties in Walton & Hersham
Job purpose
- To provide comprehensive administrative support for the management of property compliance, servicing, repairs, maintenance, and contractor activities across the Charity's property portfolio
- Ensure records are maintained accurately, inspections and servicing are scheduled and monitored, and maintenance requests are processed efficiently to support safe, compliant, and well-maintained properties
Key accountabilities
- Maintain property compliance records and databases, ensuring all documentation is accurate, up to date, and readily accessible
- Schedule planned servicing and maintenance with contractors and service providers, arranging access with tenants and residents as required
- Monitor compliance deadlines and ensure inspections and remedial works are completed within required timescales
- Maintain compliance trackers and produce regular compliance reports
- Escalate non-compliance risks and overdue actions to Head of Housing and Property Services
- Monitor contractor attendance, completion times, and quality of service, attending site if required
- Ensure completion certificates, invoices, and supporting documentation are received and recorded
- Utilise the organisation's Fixflo system to manage, monitor, and administer reactive repairs, planned preventative maintenance (PPM), servicing programmes, and compliance activities across the property portfolio
- Work closely with the housing and maintenance team, to ensure accurate information is shared in a timely manner and all parties are kept informed of progress, actions, and outcomes
- Liaise with tenants and residents in a polite and respectful manner
- To uphold the Charity’s values and behave in a professional manner at all times
- Any other duties as directed by senior staff applicable to the level of the post holder
Knowledge/skills/experience
- Full training will be provided, both internally and through external training providers, to support the successful performance and ongoing development of the postholder
- Excellent organisational and administrative skills
- Strong attention to detail and accuracy
- Ability to prioritise workloads and meet deadlines
- Effective communication skills, both written and verbal
- Ability to work independently and as part of a team
- Strong problem-solving and coordination skills
- Full UK driving licence
- Proficient in using Microsoft office
- Experience within the property sector
- Knowledge of property compliance requirements
To apply, please send an up-to-date CV (no more than two A4 sides) and a supporting statement setting out how you meet the requirements of the post (no more than two A4 sides) to admin@waltoncharity.org.uk
Deadline for applications: 7 August 2026
Interviews week beginning: Week beginning 3 August 2026 and week beginning 10 August 2026
Property Maintenance & Compliance Administrator in Addlestone employer: Walton Charity
Walton Charity is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly in this part-time role. Employees benefit from opportunities for professional growth while contributing to meaningful community initiatives in the Walton and Hersham area, making it a rewarding place to work.
