Leasehold Income & Disputes Officer

Leasehold Income & Disputes Officer

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
Waltham Forest Council

At a Glance

  • Tasks: Secure rent and service charges while resolving complex financial queries.
  • Company: Join the London Borough of Waltham Forest, a community-focused organisation.
  • Benefits: Competitive salary, job stability, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on community engagement and teamwork.
  • Why this job: Make a real difference in people's lives by supporting homeowners and resolving disputes.
  • Qualifications: Experience in finance or housing, with strong communication skills.

The predicted salary is between 31500 - 38500 Β£ per year.

London Borough of Waltham Forest is seeking a front-line Housing Revenue Account income specialist to secure rent, service charges and other homeowner income while handling complex financial queries in plain English. You will support leaseholders, resolve disputes and provide clear, accessible payments guidance, contributing to the financial health of the HRA and working with internal teams and external partners.

Leasehold Income & Disputes Officer employer: Waltham Forest Council

As a leading employer in the social care sector, we offer a supportive work culture that prioritises employee well-being and professional development. Our Senior Social Workers benefit from competitive pay, ongoing training opportunities, and a collaborative environment that empowers them to make a meaningful impact in the lives of children and families within the community.

Waltham Forest Council

Contact Details:

Waltham Forest Council Recruitment Team

We think you need these skills to ace Leasehold Income & Disputes Officer

Income Management
Financial Query Resolution
Dispute Resolution
Communication Skills
Customer Service
Problem-Solving Skills
Attention to Detail