London Borough of Waltham Forest is seeking a dedicated complaints officer to manage Stage 1 housing disrepair cases and respond to Members' Enquiries and FOI requests. You will work with contractors and colleagues to deliver timely, high-quality outcomes for residents.
The role requires strong communication, sound knowledge of housing policy, and the ability to work autonomously and as part of a team. 36-hour week, permanent, with competitive salary on the PO1 scale.
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Housing Disrepair & Enquiries Specialist in City of London employer: Waltham Forest Council
The London Borough of Waltham Forest is an exceptional employer, offering a vibrant work environment that champions diversity and inclusion. With a strong commitment to employee well-being, professional development, and flexible working arrangements, the Council fosters a culture where innovation thrives and every voice is valued. As a proud holder of the Mayor of London's Good Work Standard, Waltham Forest provides its employees with meaningful opportunities to contribute to the community while advancing their careers in a supportive setting.
