ASB Officer in City of London

Organisation

London Borough of Waltham Forest

Salary

PO2 £42,771 - £45,750

Contract Type

Full-time/Fixed Term Contract (6 Months)

Working hours per week

36

Application Deadline

01/11/2026

Proposed Interview Date(s)

TBC

Reference

2348

About Us

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

About the role

We're looking to recruit an Anti-Social Behaviour Officer to join the Council's ASB Team.

The ASB Team is leading the Council's response to addressing ASB by resolving issues using a tenure neutral multi-agency approach to reduce ASB in Waltham Forest.

We are looking for motivated and dedicated officers with demonstrable experience of dealing with both low level and complex anti-social behaviour casework. The appointed officer will be an effective communicator with excellent interpersonal and relationship building skills, with a pragmatic and flexible approach to all aspects of their work.

To undertake the Council's statutory functions in relation to anti-social behaviour prevention and enforcement in a given field/area including ensuring compliance with codes of practice, guidance and legislation. To undertake investigations in connection with the administration of submitted licence applications in order to appropriately determine these applications.

Key Responsibilities

• Manage a caseload of complex and high level anti-social behaviour cases and where necessary identify and pursue legal actions such as Premises Closure Orders, Civil Injunctions and Criminal Behaviour Orders to resolve the issues.
• Have a problem-solving approach to addressing anti-social behaviour.
• Liaise with our legal team to progress cases through civil and criminal courts including taking witness statements, compiling evidence bundles, attending court hearings and presenting cases.
• Undertake comprehensive investigations and seek to resolve complaints of anti-social behaviour and nuisance in the borough via low level interventions/ASB remedies.
• Liaise with Police, Neighbourhood Officers, Selective Licensing Team, Housing and other agencies to ensure the efficient and effective management of each case.
• Maintain comprehensive case management notes ensuring all systems are kept up to date.
• Be involved in regular partnership Operations with Police including joint patrols.
• Enforce the borough's Public Space Protection Order (PSPO).
• Be involved in weekend and evening work to meet the needs of the service.
• Regularly liaise with local Councillors and attend ward walks.

Qualifications and Requirements

To be considered for this position, you should meet the following requirements:

• Good standard of general education
• Relevant professional qualification

Terms and Conditions

The below terms and conditions apply to this role:

Satisfactory employment references and CIFAS identity checks;

• Satisfactory declaration of interest;
• This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;
• Satisfactory DBS check;
• As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

We are a Home Office-licensed sponsor; however, for this specific role we are not able to provide Skilled Worker visa sponsorship. To be considered, you must already hold a form of UK work authorisation that does not require sponsorship.

Contact Information

If you have any questions about this vacancy or the application process, please contact Temitayo Oketunji- ASB Team Manager at Temitayo.oketunji@walthamforest.gov.uk

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

Equal Opportunity Employer

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

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