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For Companies At a Glance
- Tasks: Support and enhance network security while resolving incidents and managing infrastructure.
- Company: Join a dynamic team at a leading recruitment agency in Glasgow.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in tech while working with cutting-edge security technologies.
- Qualifications: Experience in network support and relevant IT certifications are essential.
- Other info: Inclusive environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Walter Everett is a specialist recruitment agency, and we are currently supporting our client in the search for a talented and driven Network and Security Support Engineer to join their team in Glasgow. You will be working hybrid 1- 2 days per week
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
What You’ll Be Doing
Key Responsibilities
Technology Administration and Operations
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Deliver accurate and timely support for queries, incidents, events, and change requests.
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Proactively monitor infrastructure, network and firewalls, resolving issues.
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Respond to and recover from incidents in line with service level agreements.
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Carry out configuration tasks in compliance with technical and security policies.
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Participate in an on-call rota to ensure 24×7 operational support.
Software Management
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Perform maintenance on systems, including patching and version updates.
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Support audits and capacity planning activities.
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Analyse and mitigate security vulnerabilities.
Project Support
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Assist with project-related infrastructure changes and modernisation.
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Create and maintain technical documentation for design, build, and operational procedures.
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Support environment automation to streamline deployments and configurations.
What Experience You’ll Bring
Skills and Experience
You’ll have a proven track record in supporting infrastructures across a range of technologies. Experience with the following is highly desirable:
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Network & Security: Cisco (LAN/WAN/WLAN/Telephony), Fortinet (WAN / SD-WAN), Check Point, Palo Alto, Infoblox (DHCP & DNS), Bluecoat, Zscaler
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Load Balancing & Proxies: Citrix NetScaler or similar
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Protocols: Strong knowledge of IP services and routing protocols (OSPF, BGP, EIGRP)
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Tools & Platforms: Experience with Catalyst Centre, FortiManager, Panorama
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Scripting/Automation: PowerShell, Terraform, Ansible (or similar)
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ITSM Systems: Familiarity with support ticketing platforms
Competencies & Attributes
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Strong communicator, both verbal and written, with the ability to explain technical details to various audiences.
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Excellent interpersonal skills and ability to thrive under pressure.
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Client-centric mindset with a drive to provide excellent service throughout the client journey.
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Eagerness to stay current with emerging technologies and best practices.
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Fast learner with a proactive attitude.
Qualifications & Requirements
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Relevant IT certifications (e.g., Cisco CCNA+, Fortinet FCA+, Check Point CCSA+)
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Hold or be willing to complete BS7858 clearance
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Valid UK Driving Licence (travel required)
This is an excellent opportunity to be part of a dynamic team within a business that values innovation, collaboration, and growth. If you’re a hands-on, motivated engineer looking to contribute to exciting projects with real-world impact, we’d love to hear from you.
Apply now or reach out to Walter Everett for more information.
Reasonable Adjustments
We are committed to ensuring an inclusive recruitment process. If you require any reasonable adjustments during the hiring process or to perform this role, please let us know and we will do our best to accommodate your needs
Network and Security Support Engineer employer: Walter Everett
Contact Detail:
Walter Everett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network and Security Support Engineer
✨Tip Number 1
Network and Security Support Engineer roles are competitive, so make sure you network like a pro! Connect with industry professionals on LinkedIn, join relevant groups, and don’t be shy about reaching out for informational chats. We can help you find connections through our platform!
✨Tip Number 2
When you land that interview, prepare to showcase your technical skills! Brush up on your knowledge of Cisco, Fortinet, and other tools mentioned in the job description. We recommend doing some mock interviews with friends or using our resources to practice those tricky questions.
✨Tip Number 3
Don’t forget to highlight your soft skills during interviews! Being a strong communicator and having excellent interpersonal skills are just as important as your technical know-how. We suggest preparing examples of how you've successfully worked in teams or resolved conflicts.
✨Tip Number 4
Finally, apply through our website! It’s quick and easy, and we’ll keep you updated on your application status. Plus, it shows you're serious about the opportunity. Let’s get you that Network and Security Support Engineer role!
We think you need these skills to ace Network and Security Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network and Security Support Engineer role. Highlight relevant experience with technologies like Cisco, Fortinet, and any scripting skills you have. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about network and security support. Share specific examples of how you've tackled challenges in the past, and let us know why you’re excited about this opportunity.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your ability to explain technical details in an easy-to-understand way. We love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Walter Everett
✨Know Your Tech Inside Out
Make sure you brush up on the specific technologies mentioned in the job description, like Cisco, Fortinet, and Palo Alto. Be ready to discuss your hands-on experience with these tools and how you've used them to solve real-world problems.
✨Show Off Your Communication Skills
As a Network and Security Support Engineer, you'll need to explain complex technical details to various audiences. Practice articulating your thoughts clearly and concisely, perhaps even role-playing with a friend to simulate interview questions.
✨Demonstrate Your Problem-Solving Mindset
Prepare examples of past incidents you've resolved, focusing on your thought process and the steps you took. Highlight your ability to work under pressure and how you prioritise tasks when things get hectic.
✨Stay Current with Trends
Show your eagerness to learn by discussing recent developments in network security or automation tools. Mention any relevant certifications you're pursuing or new skills you're acquiring, as this demonstrates your commitment to professional growth.