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- Tasks: Join us as a Site Reliability Engineer, managing cloud infrastructure and resolving incidents.
- Company: WALT Labs empowers businesses with cutting-edge cloud technology solutions.
- Benefits: Enjoy 20 holiday days, private health insurance, and flexible work options.
- Why this job: Be part of a dynamic team, tackling real-world challenges in cloud technology.
- Qualifications: 8-10 years experience in cloud management, especially with Google Cloud Platform.
- Other info: Work on-site in Kings Cross, London, with opportunities for professional growth.
The predicted salary is between 43200 - 72000 £ per year.
WALT Labs, a leading managed service provider, is dedicated to empowering businesses by harnessing the power of cloud technology. Our team specializes in delivering customized solutions tailored to meet the unique needs of our clients, driving growth and operational efficiency across industries.
This is a full-time on-site role 3 days a week minimum in Kings Cross London. We are seeking a skilled Site Reliability Engineer with a strong focus on Google Cloud Platform (GCP) to join our dynamic team. In this role, you’ll be responsible for maintaining cloud infrastructure, managing incidents, and ensuring seamless operations for our clients. You’ll use tools like incident.io and JIRA to manage and resolve support requests efficiently.
Qualifications- 8-10 years of experience managing applications and infrastructure performance.
- Proven experience with Google Cloud Platform (GCP) services.
- Familiarity with incident.io for incident tracking and management (or equivalent).
- Proficiency in using JIRA for task management and support workflows.
- Strong experience working with observability tools (Grafana).
- Strong troubleshooting and problem-solving skills in cloud environments.
- Understanding of cloud security and performance optimisation best practices.
- Knowledge of scripting or automation tools (e.g., Python, Terraform) is a plus.
- Excellent communication and customer service skills.
- Certifications in GCP (Professional certifications) are highly desirable.
- Ability to work under pressure and prioritise tasks effectively.
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Provide technical support and resolve issues related to Google Cloud Platform (GCP) services and AWS.
- Manage and respond to cloud incidents using incident.io, ensuring timely resolution.
- Use JIRA to log, track, and prioritize support tickets and workflow tasks.
- Monitor and maintain cloud infrastructure for performance, reliability, and security.
- Collaborate with teams to identify and implement solutions to technical challenges.
- Assist in deploying, configuring, and optimising GCP resources.
- Create and maintain documentation for troubleshooting processes and best practices.
- Proactively identify opportunities to improve cloud environments and support processes.
- Support clients and stakeholders by providing clear communication and updates during incident resolution.
- Stay up-to-date with the latest GCP developments and contribute to team knowledge sharing.
- 20 holiday days + bank holidays (earn 1.5 days every 3 years).
- Private health insurance.
Site Reliability Engineer (London Area) employer: WALT Labs
Contact Detail:
WALT Labs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer (London Area)
✨Tip Number 1
Familiarise yourself with Google Cloud Platform (GCP) services and tools, as this role heavily focuses on them. Consider taking online courses or obtaining certifications to demonstrate your expertise and commitment to potential employers.
✨Tip Number 2
Gain hands-on experience with incident management tools like incident.io and JIRA. If you haven't used these tools before, try to find similar platforms to practice on, as familiarity with these systems will be crucial in your day-to-day responsibilities.
✨Tip Number 3
Showcase your troubleshooting and problem-solving skills by preparing examples of past incidents you've managed. Be ready to discuss how you approached these challenges and the outcomes, as this will highlight your capability to handle pressure in a cloud environment.
✨Tip Number 4
Stay updated on the latest trends and developments in cloud technology, particularly GCP. Engaging with online communities, attending webinars, or following industry leaders can provide insights that will not only enhance your knowledge but also impress interviewers.
We think you need these skills to ace Site Reliability Engineer (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Google Cloud Platform (GCP) and any relevant tools like incident.io and JIRA. Use specific examples to demonstrate your skills in managing cloud infrastructure and resolving incidents.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Site Reliability Engineer role at WALT Labs. Mention how your background aligns with their needs, particularly your experience with cloud security and performance optimisation best practices.
Showcase Relevant Experience: When detailing your work history, focus on your 8-10 years of experience managing applications and infrastructure performance. Highlight any certifications in GCP and your proficiency with observability tools like Grafana.
Prepare for Technical Questions: Anticipate technical questions related to cloud environments and incident management. Be ready to discuss your troubleshooting methods and how you prioritise tasks under pressure, as these are key aspects of the role.
How to prepare for a job interview at WALT Labs
✨Showcase Your GCP Expertise
Make sure to highlight your experience with Google Cloud Platform during the interview. Be prepared to discuss specific projects where you've successfully implemented GCP services, as this will demonstrate your hands-on knowledge and ability to manage cloud infrastructure.
✨Familiarise Yourself with Incident Management Tools
Since the role involves using incident.io for incident tracking, it’s a good idea to familiarise yourself with this tool or similar ones. Be ready to explain how you’ve used such tools in the past to manage incidents effectively and ensure seamless operations.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples of troubleshooting and problem-solving in cloud environments. Think of scenarios where you identified issues, implemented solutions, and improved performance or security, as this will showcase your critical thinking abilities.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing technical concepts. This will help you convey your ideas effectively and show that you can provide great customer service.
