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- Tasks: Join us as a Site Reliability Engineer, maintaining cloud infrastructure and resolving incidents.
- Company: WALT Labs empowers businesses with cutting-edge cloud technology solutions.
- Benefits: Enjoy 20 holiday days, private health insurance, and flexible work options.
- Why this job: Be part of a dynamic team, tackling exciting challenges in cloud technology.
- Qualifications: 8-10 years experience in cloud management, especially with Google Cloud Platform.
- Other info: Work on-site in Kings Cross, London, with opportunities for professional growth.
The predicted salary is between 43200 - 72000 £ per year.
WALT Labs, a leading managed service provider, is dedicated to empowering businesses by harnessing the power of cloud technology. Our team specializes in delivering customized solutions tailored to meet the unique needs of our clients, driving growth and operational efficiency across industries.
This is a full-time on-site role 3 days a week minimum in Kings Cross London. We are seeking a skilled Site Reliability Engineer with a strong focus on Google Cloud Platform (GCP) to join our dynamic team. In this role, you’ll be responsible for maintaining cloud infrastructure, managing incidents, and ensuring seamless operations for our clients. You’ll use tools like incident.io and JIRA to manage and resolve support requests efficiently.
Qualifications- 8-10 years of experience managing applications and infrastructure performance.
- Proven experience with Google Cloud Platform (GCP) services.
- Familiarity with incident.io for incident tracking and management (or equivalent).
- Proficiency in using JIRA for task management and support workflows.
- Strong experience working with observability tools (Grafana).
- Strong troubleshooting and problem-solving skills in cloud environments.
- Understanding of cloud security and performance optimisation best practices.
- Knowledge of scripting or automation tools (e.g., Python, Terraform) is a plus.
- Excellent communication and customer service skills.
- Certifications in GCP (Professional certifications) are highly desirable.
- Ability to work under pressure and prioritise tasks effectively.
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Provide technical support and resolve issues related to Google Cloud Platform (GCP) services and AWS.
- Manage and respond to cloud incidents using incident.io, ensuring timely resolution.
- Use JIRA to log, track, and prioritize support tickets and workflow tasks.
- Monitor and maintain cloud infrastructure for performance, reliability, and security.
- Collaborate with teams to identify and implement solutions to technical challenges.
- Assist in deploying, configuring, and optimising GCP resources.
- Create and maintain documentation for troubleshooting processes and best practices.
- Proactively identify opportunities to improve cloud environments and support processes.
- Support clients and stakeholders by providing clear communication and updates during incident resolution.
- Stay up-to-date with the latest GCP developments and contribute to team knowledge sharing.
- 20 holiday days + bank holidays (earn 1.5 days every 3 years).
- Private health insurance.
Site Reliability Engineer employer: WALT Labs
Contact Detail:
WALT Labs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer
✨Tip Number 1
Familiarise yourself with Google Cloud Platform (GCP) services and tools. Since the role specifically requires expertise in GCP, having hands-on experience or completing relevant projects can significantly boost your chances of standing out.
✨Tip Number 2
Get comfortable with incident management tools like incident.io and JIRA. Understanding how to efficiently manage incidents and support requests will demonstrate your readiness for the role and your ability to handle real-world challenges.
✨Tip Number 3
Showcase your troubleshooting skills by preparing examples of past experiences where you resolved complex issues in cloud environments. Being able to articulate these scenarios during discussions can highlight your problem-solving capabilities.
✨Tip Number 4
Stay updated on the latest developments in cloud technology and GCP. Engaging with online communities, attending webinars, or following industry news can help you bring fresh insights to the team and show your passion for continuous learning.
We think you need these skills to ace Site Reliability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Google Cloud Platform (GCP) and any relevant tools like incident.io and JIRA. Use specific examples to demonstrate your skills in managing cloud infrastructure and resolving incidents.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Site Reliability Engineer role at WALT Labs. Mention how your background aligns with their needs, particularly your experience in cloud environments and your problem-solving abilities.
Showcase Relevant Experience: When detailing your work history, focus on your 8-10 years of experience in managing applications and infrastructure performance. Highlight any certifications in GCP and your familiarity with observability tools like Grafana.
Prepare for Technical Questions: Anticipate technical questions related to cloud security, performance optimisation, and troubleshooting in cloud environments. Be ready to discuss your experience with scripting or automation tools, as this could set you apart from other candidates.
How to prepare for a job interview at WALT Labs
✨Showcase Your GCP Expertise
Make sure to highlight your experience with Google Cloud Platform during the interview. Be prepared to discuss specific projects where you've successfully implemented GCP services, as this will demonstrate your hands-on knowledge and ability to manage cloud infrastructure.
✨Familiarise Yourself with Incident Management Tools
Since the role involves using incident.io for incident tracking, it’s a good idea to familiarise yourself with this tool or similar ones. Be ready to explain how you’ve used such tools in the past to manage incidents effectively and ensure seamless operations.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've faced technical challenges in cloud environments. Highlight your troubleshooting process and how you resolved issues, as this will showcase your problem-solving skills and ability to work under pressure.
✨Communicate Clearly and Effectively
Excellent communication is key in this role, especially when providing updates during incident resolution. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you’ve maintained clear communication with clients and stakeholders in previous roles.
