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- Tasks: Lead daily operations and ensure smooth functioning of the London office.
- Company: Join WALT Labs, a high-growth tech company with a vibrant culture.
- Benefits: Enjoy private medical insurance, paid time off, and a MacBook.
- Why this job: Be a key player in shaping the future of our EMEA headquarters.
- Qualifications: 5-8 years in operations or HR, with strong emotional intelligence.
- Other info: Experience hybrid work flexibility and real transparency in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Day-to-day leadership and operational oversight for WALT Labs' EMEA headquarters, ensuring the London office runs with precision, protects culture integrity, and maintains executive visibility when the CEO is abroad.
Responsibilities
- Serve as a stabilizing presence: calm, credible, and consistent.
- Act as an extension of the CEO's leadership philosophy: direct, fact-based, and execution-focused.
- Manage interpersonal dynamics, de-escalate tension quickly, and ensure respectful communication across all levels.
- Protect organizational focus by separating business priorities from personality friction.
- Own daily rhythm: attendance, workspace readiness, partner visits, and internal events.
- Oversee logistics for visiting Google Cloud teams, workshops, and client sessions.
- Coordinate with Finance on vendor payments, budgets, and office expenses.
- Maintain basic compliance with UK HR, payroll, and immigration partners.
- Track and report regional OKRs, utilization, and delivery health.
- Support onboarding and offboarding of EMEA hires and contractors.
- Maintain a weekly one-pager to the CEO summarising office attendance, morale signals, delivery blockers, and partner engagement.
- Build trust with engineering and delivery leads to surface issues early, especially where tone, escalation, or cross-cultural friction arise.
- Host partner and client meetings professionally; manage scheduling, preparation, and hospitality.
- Ensure all partner visits and client touchpoints are logged, followed up, and visible to global leadership.
- Reinforce WALT's reputation for responsiveness and operational maturity.
Requirements
- 5–8 years in operations, HR business partnering, or professional‐services coordination within a high‐growth tech or consulting environment.
- Unflappable under pressure; can hold boundaries with senior technical leaders respectfully.
- Emotionally intelligent; reads tone and intent quickly and adapts approaches to keep collaboration productive.
- Execution discipline; keeps systems, documentation, and follow‐through tight; drives completion rather than consensus.
- Understanding of both US and UK workplace norms; comfortable translating between them.
Benefits
- Private medical insurance
- Paid time off
- MacBook laptop
- Real transparency into the company
- Hybrid work flexibility
Operations Manager - London Office (EMEA) employer: WALT Labs
Contact Detail:
WALT Labs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - London Office (EMEA)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. We want you to show how you align with their mission and how you can contribute to maintaining that culture, especially in a dynamic environment like WALT Labs.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience in operations management.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Operations Manager position.
We think you need these skills to ace Operations Manager - London Office (EMEA)
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, let us see your leadership philosophy shine through. We want to know how you can be that stabilising presence in our London office and how you align with the CEO's direct and execution-focused approach.
Highlight Your Emotional Intelligence: Make sure to showcase your ability to read tone and intent. We value emotional intelligence, so share examples of how you've managed interpersonal dynamics and de-escalated tension in previous roles.
Be Detail-Oriented: We love a candidate who pays attention to detail! In your application, demonstrate your execution discipline by outlining how you've kept systems and documentation tight in past experiences.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at StudySmarter.
How to prepare for a job interview at WALT Labs
✨Know the Company Inside Out
Before your interview, dive deep into WALT Labs' mission, values, and recent projects. Understanding their culture and operational focus will help you align your answers with what they value most, especially in terms of maintaining a stable and credible presence.
✨Showcase Your Emotional Intelligence
Given the importance of managing interpersonal dynamics, be prepared to discuss specific examples where you've successfully navigated tense situations. Highlight your ability to read tone and intent, and how you've adapted your approach to foster collaboration.
✨Demonstrate Execution Discipline
Be ready to talk about how you keep systems and documentation tight. Share instances where your follow-through has driven completion, rather than just consensus. This will resonate well with their execution-focused leadership philosophy.
✨Prepare for Cross-Cultural Communication
Since the role involves understanding both US and UK workplace norms, think of examples where you've successfully translated between different cultural expectations. This will show your adaptability and readiness to support a diverse team.
